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Amazon Web Services (AWS) · 3 days ago

Infrastructure Delivery Install Technician (AWS GovCloud Region)

Hermiston, OR

Full-time

Onsite

New Grad, Entry Level

$44K/yr - $92K/yr

Amazon Web Services (AWS) is looking for a Capacity Install Technician to join their growing team within infrastructure operations. The role involves managing customer requests, installing and troubleshooting cabling, and maintaining network stability in a dynamic environment.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development

No H1B

U.S. Citizen Only

Responsibilities

Manage work and priorities through ticketing system and workflows to complete customer requests and projects

Carry a pager/cell phone for communication, information, emergency, and on-call situations

Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally

Install, test and troubleshoot fiber optic and copper cabling, including patch panels and patch cords

Linux/Unix Administration

Qualification

Linux/Unix AdministrationCompTIA A+CompTIA Network+Cisco/CCNAAWSMicrosoft hardwareTroubleshooting skillsAnalytical skillsCustomer service experienceCommunication skills

Required

High school or equivalent

Experience troubleshooting integrated and interdependent computer systems

Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals

Technical aptitude

Written and oral communications skills

Ability to deal effectively with people in a wide variety of situations

Strong analytical skills with demonstrated problem solving ability

Ability to leverage experience exercising high levels of initiative, judgment, and diplomacy

Ability to sit in front of computer for entire scheduled 8-hour shift with appropriate breaks while maintaining a high level of alertness and attention to detail

Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more

Walk job sites in uneven terrain

Work at heights and from ladders

Manage work and priorities through ticketing system and workflows to complete customer requests and projects

Carry a pager/cell phone for communication, information, emergency, and on-call situations

Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally

Install, test and troubleshoot fiber optic and copper cabling, including patch panels and patch cords

Linux/Unix Administration

Preferred

CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications

Experience in a dynamic environment with a high degree of customer service

Benefits

Equity

Sign-on payments

Full range of medical, financial, and/or other benefits

Company

Amazon Web Services (AWS)

Glassdoor3.8

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Founded in 2002