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KPMG US · 21 hours ago

Deployment Lead (Manager)

Dallas, TX

Full-time

Onsite

Senior Level

5+ years exp

KPMG is a leading provider of audit, tax, and advisory services, known for its commitment to individual development and community support. They are seeking a Deployment Lead to manage the end-to-end product lifecycle for generative AI solutions, ensuring effective deployment and adoption across member firms.

Financial Services

H1B Sponsor Likely

Responsibilities

Lead the end-to-end product lifecycle for our generative AI solutions across KPMG member firms, overseeing deployment planning, execution and adoption strategies

Collaborate closely with product, engineering and audit teams to ensure seamless product releases and act as the primary liaison for member firm stakeholders to manage relationships and expectations

Establish and manage a streamlined feedback loop from member firms to the product development team, translating user insights into actionable improvements and ensuring our solutions meet the highest quality standards

Drive product adoption by delivering timely, user-centric release documentation, training materials and strategic communications that empower end-users and highlight the value of our generative AI tools

Create deployment strategies and communicate deployment plans to US and global member firms; assist with creating user guides and other collateral to assist with adoption

Work with product team to design and develop metrics to track and report on adoption; work with member firms on plans to increase adoption based on current usage

Qualification

Generative AI solutionsStakeholder managementProduct managementClient-facing experienceUser-centric documentationChange managementManagement consultingAI-powered solutionsCommunication skills

Required

Minimum five years of recent experience in a client-facing role such as customer success, product management, change management or management consulting, preferably within a global enterprise software or SaaS environment; background in Audit is also relevant, given our customer base

Demonstrated ability to quickly learn complex software products and articulate their business value to both end-users and executive leadership; experience with AI-powered solutions is a significant plus

Demonstrated knowledge and prior experience with generative AI solutions

Exceptional stakeholder management and communication skills, with a proven track record of building trusted relationships with senior leadership and driving consensus across diverse international teams

Proven ability to create and deliver clear, user-centric product documentation, release notes and strategic communications that drive user adoption and support

Preferred

Bachelor's degree from an accredited college or university is preferred

Benefits

Medical and dental plans

Vision coverage

Disability and life insurance

401(k) plans

Robust suite of personal well-being benefits to support your mental health

Personal Time Off per fiscal year

Calendar of holidays to be observed during the year

Two breaks each year where employees will not be required to use Personal Time Off

Company

KPMG US

Glassdoor3.6

KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States.

Founded in 1987

New York, NY, US

10001+ employees

http://www.kpmg.com/US

H1B Sponsorship

KPMG US has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (410)

2024 (441)

2023 (388)

2022 (564)

2021 (592)

2020 (781)