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TekSynap · 2 months ago

TCF CAB Technician

US-VA-Arlington

Full-time

Onsite

Entry, Mid Level

2+ years exp

TekSynap is a fast-growing high-tech company that understands the pace of technology and the need for a well-planned information management environment. They are seeking a TCF CAB Technician to provide round-the-clock support and monitoring of technical control operations, ensuring secure data transmission and compliance with DoD standards.

ComputerInformation ServicesInformation Technology

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide round-the-clock support and monitoring of technical control operations, responding to trouble tickets, inquiries, and service requests from customers, DISA, and JSP service desks

Maintain COMSEC integrity for both PPTCFs including COMSEC inventories, keying material (KEYMAT) loading, and destruction in compliance with DoD standards

Generate regular reports and metrics on CAB performance, ticket resolution rates, customer satisfaction scores, and other key performance indicators, providing insights and recommendations for continuous improvement initiatives

Monitor and maintain the functionality of TCF equipment, including communication lines, cryptographic devices, and control systems

Ensure secure and uninterrupted data transmission within the facility

Respond to alarms and troubleshoot technical issues within the TCF environment

Conduct routine preventive maintenance checks on equipment to identify and address potential problems

Implement and adhere to strict security protocols for handling classified information within the TCF

Maintain accurate and up-to-date logs of system activity and security incidents

Assist with security inspections and audits of the TCF

Install, configure, and maintain network hardware and software within the TCF

Provide technical support to users accessing the TCF systems

Assist with implementing new technologies and procedures within the TCF environment

Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and Circuits

Provide comprehensive technical support and maintenance services to the Pentagon Primary Technical Control Facility (PPTCF), Pentagon Alternate Technical Control Facility (PATCF), and Mark Center

Experience with BICSI installation regulations and standards