Walgreens · 3 weeks ago
Senior Certified Pharmacy Technician Fulfillment Center
Walgreens is a leading pharmacy chain that serves nearly 9 million customers daily across its stores. The Senior Certified Pharmacy Technician will assist in training team members and ensure compliance with pharmacy practices while providing excellent customer service in the Micro Fulfillment Center.
Consumer GoodsHealth CarePharmaceuticalRetail
Responsibilities
Ensures Micro fulfillment Centers interactions with the pharmacies served receive the patient’s prescriptions in timely manner. Resolves store issues as they relate to prescription requests to ensure a positive customer experience
Models and shares best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)
Develops strong relationships with most valuable customers and team members
Under the supervision by the Group Supervisor, Pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct
Performs duties as assigned by, Group Supervisor Pharmacist and including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists Group Supervisor, Pharmacist in scheduling and maintaining workflow
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities
Leads inventory management activities, such as, ordering, unpacking, sorting, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs
Assists and supports Group Supervisor, Pharmacist and site Pharmacists in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data;reviewing Rx KPIs with Group Supervisor, Pharmacist
Assists with exterior and interior maintenance by ensuring the Micro Fulfillment Center is stocked with adequate supplies, clean, neat and orderly in condition and appearance
Coaches pharmacy technicians and Fulfillment Specialists in the correct use of processes and tools in order to drive efficiency within the Micro Fulfillment Center
Complies with all company policies and procedures; maintains respectful relationships with coworkers
Completes special assignments and other tasks as assigned
Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration
Attends training and completes learning modules requested by manager and acquires continuing education credits
Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments
Qualification
Required
State board of pharmacy licensure active and in good standing
PTCB or ExCPT certification (except in Puerto Rico)
One year of work experience as a pharmacy technician in a retail, fulfillment or hospital setting
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours
Preferred
Prefer to have prior work experience with Walgreens
Prefer basic math skills (counting, measuring and weighing medications)
Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line)
Prefer knowledge of inventory control
Company
Walgreens
Walgreens is a pharmacy, health, and wellness service center that offers trained infusion nurses and pharmacists to treat patients. It is a sub-organization of Walgreens Boots Alliance.
H1B Sponsorship
Walgreens has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$25MKey Investors
Biomedical Advanced Research and Development Authority (BARDA)
2024-07-23Grant· $25M
Leadership Team
Recent News
Digital Commerce 360
2026-01-07
Business News
2025-11-25
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