SmartChoice · 1 month ago
Sales Team Manager
SmartChoice is a leading provider of advanced voice, internet, and communications solutions. They are seeking a Sales Team Manager to lead and expand their high-performing sales team, develop sales strategies, and drive revenue growth across various communication solutions.
B2BCloud SecurityCommunication HardwareCommunications InfrastructureInfrastructureNetwork SecuritySecurityTelecommunications
Responsibilities
Recruit, build and train sales team
Manage sales and quotas
Team leadership and motivation
Performance management, organizing and overseeing the work scope, schedules and performance of team members
Interviewing, hiring and onboarding new team members
Training, development and provide constructive and timely evaluations per company guidelines
Stays up to date on AI and other new developments
Performs other related duties as assigned
Lead a team of Account Executives and Sales team, providing coaching, mentorship, and performance feedback
Train the teams on the SmartChoice products and become a subject matter expert on all that SmartChoice has to offer
Develop sales strategies that align with SmartChoice’s product offerings and go-to-market plans
Identify and close new business opportunities in VoIP, UCaaS, and network solutions
Cultivate relationships with C-level decision-makers in mid-market to enterprise-level businesses
Oversee the full sales lifecycle: prospecting, solution selling, contract negotiation, and closing
Track team performance against KPIs using Salesforce and other sales tools
Work closely with Marketing and Product teams to align campaigns and customer feedback with sales efforts
Stay informed on industry trends, competitive landscape, and emerging technologies in telecom and cloud communications
Assist with the planning, promotion, and execution of webinars, networking events, and industry partnerships to increase brand awareness
Help coordinate event logistics, promotional materials, and attendee engagement strategies
Leverage HubSpot CRM to track, analyze, and optimize the full sales cycle—from lead generation to deal close
Utilize dashboards and reporting tools to monitor KPIs such as pipeline velocity, close rates, conversion ratios, and sales rep performance
Identify trends in customer behavior, deal lifecycle, and funnel efficiency to drive targeted coaching and sales strategy adjustments
Collaborate with RevOps and Marketing to maintain clean, accurate data and ensure proper lead scoring, lifecycle stage mapping, and automation workflows
Lead the adoption and optimization of HubSpot features such as sequences, forecasting, deal automation, task management, and sales playbooks
Translate CRM data into actionable insights to support territory planning, quota setting, and resource allocation
Qualification
Required
7+ years of experience in B2B sales, with 5+ years in a sales leadership or manager role
Proven track record of leading successful sales teams and exceeding revenue targets
Excellent communication and negotiation skills with a client-first mindset
Strong organizational and analytical skills; comfortable using HubSpot and CRM tools
Passion for technology and a desire to help clients solve business problems with smart solutions
Bachelor's degree in Business, Communications, or related field
Experience selling VoIP, UCaaS, SD-WAN, or network infrastructure services
Familiarity with channel/partner programs and telecom resellers
Understanding of MRR/ARR metrics in recurring revenue business models
Preferred
Background in telecom, cloud services, or managed IT is strongly preferred
Benefits
Competitive salary with performance-based incentives
Comprehensive health benefits (medical, dental, vision, life insurance)
Generous paid time off
Employer-matched 401(k)
Monthly cell phone stipend
Employee Assistance Program
Generous PTO