Applied Systems · 2 months ago
Associate Cloud Operations Technician
United States
Full-time
Remote
Entry Level
3+ years expApplied Systems is a worldwide leader in insurance technology, seeking an Associate Cloud Ops Technician to join their Cloud Services Team. The role involves ensuring seamless delivery and security of cloud services for clients by configuring, maintaining, upgrading, and troubleshooting systems, while collaborating with various teams to enhance client experience.
InsuranceSoftware
Responsibilities
Liaise with Development, Support, and Implementation to provide the best possible experience to our clients
Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting
Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing
Work in SQL performing activities like database backups, restores, and running scripts
Perform other duties as assigned by the immediate manager or the management team
Qualification
Required
3+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex software/hardware issues
This role operates across Tuesday-Saturday 10:30 PM CT - 7:00 AM CT (overnight shift)
Experience with Microsoft Windows Server and desktop operating systems
Working knowledge of scripting for administrative tasks (VB Script, PowerShell, or Command Line batch files), additional Microsoft products, including SQL Server Management Studio
Working knowledge of TCP/IP and network troubleshooting
Highly organized with excellent time management skills
Excellent written communication skills
Associate degree in Information Technology, Information Systems, or related field; or equivalent experience
Benefits
Medical, Dental, and Vision Coverage
Holiday and Vacation Time
Health & Wellness Days
A Bonus Day for Your Birthday
Company
Applied Systems
Applied Systems is a digital insurance agency that provides software for agency management systems.
1001-5000 employees
H1B Sponsorship
Applied Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2023 (3)
2022 (5)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
CapitalGStone Point Capital
2018-10-16Series Unknown
2017-09-11Private Equity
2013-11-26Acquired
Leadership Team
Taylor Rhodes
CEO
Recent News
Life Insurance International
2026-01-11
2025-12-17
Company data provided by crunchbase