Davies brookes Pty Ltd t/as BCP Insurance Solutions · 1 month ago
Consumer Research Data Manager
Clark, NJ
Full-time
Onsite
Mid, Senior Level
$35/hr - $40/hr
3+ years expCurion specializes in delivering impactful insights to the world's top CPG companies. The Consumer Research Data Manager is responsible for managing the consumer research program, guiding offsite testing, and ensuring client satisfaction while achieving consumer database growth targets.
Insurance
Responsibilities
Collaborate with client scientists and Curion on project scope
Coordinate new requests to determine feasibility, develop study timelines and proposals which include incentive costs
Attend all meetings that pertain to major decision making for all projects
Ensure ongoing project management, including adherence to budgets and contractual requirements, project planning/scheduling, monitoring consumer recruitment progress and study questionnaire completion, execution, issue resolution, and incentive processing, alerting client scientists when targets are at risk
Ensure recruitment screeners are drafted to target desired inclusion and exclusion criteria
Provide regular updates through dashboard reports related to panel growth/utilization
Set in place and adhere to testing protocols according to best practices
Create templated Excel files, updating NetSuite and sending complete files to Curion finance to be processed through Tremendous for payment
Update Sales Orders with incentive amounts for each project to assist Insights Director with billing
Create and execute learning tools to transfer knowledge to direct reports and/or colleagues
Perform consumer recruitment data analysis and craft reports for client project leads/scientists and present results as needed (study volumes, fill rates, etc)
Provide supervision, technical direction, development and mentoring to direct reports
Work flexible hours to accommodate research execution needs
Determine appropriate use of any of Curion’s added-value support (e.g., recruiting, statistical, analytical, design, etc.)
Work collaboratively with Curion consumer marketing and operations team to track panel growth/ engagement strategies and return on investment
Lead new data collection platform (RedJade) implementation, ensuring client satisfaction and research best practices are maintained through execution in the new platform
Oversee the collection of study data in RedJade, providing support to the Curion programming and project management team members, ensuring the client’s questionnaire guidelines are adhered to, and testing links to check for quality prior to launch
Assist with first level escalations should there be challenges in field related to RedJade data collection
Collaborate across all levels and functions, including but not limited to:
Lead Project Update Meetings with the client and Curion teams
Insights Manager
Supervise recruitment for home use studies
ARCs troubleshooting
Incentive payments
Troubleshooting participant issues and complaints
SOP creation and maintenance
Qualification
Required
Minimum 3 years of Consumer Research and/or Sensory Science project experience, including experience designing screening questionnaires
Bachelor's degree in Sensory Science, Food Science, Psychology, Neuroscience, or related research field
2+ years in project team leadership function/role or management
Experience in fundamentals of business analytics and reporting on key performance metrics
Strong coach and mentor
Experience overseeing budgets and expenses
Ability to understand client needs, and negotiate costs and services
Experience developing internal processes and filing systems
Excellent written and verbal communication skills
Strong experience effectively collaborating across levels and functions
Proven success multi-tasking in a fast-paced environment
High degree of ownership, accountability, and professional commitment
Preferred
ARCs trained
RedJade trained
MS Office experience, including Word, PowerPoint, and Excel
Benefits
401(k) retirement account with company match
Health, dental, vision, basic life, short and long-term disability, accident insurance, critical insurance, pet insurance, flexible spending account (FSA), and more.
Paid time off (PTO)
Company paid holidays
Company
Davies brookes Pty Ltd t/as BCP Insurance Solutions
With over 20 years experience, BCP Insurance Solutions are insurance brokers with a focus on delivering outstanding insurance products and services to our clients.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase