Washington University in St. Louis · 1 month ago
Insurance Billing/Collection Assistant III (Hybrid) - Radiology
Greater St. Louis
Full-time
Hybrid
Mid Level
$20.57/hr - $30.84/hr
3+ years expWashington University in St. Louis is seeking an Insurance Billing/Collection Assistant III to perform advanced follow-up on insurance billing and collection activities. The role involves making collection calls, verifying insurance records, and ensuring timely payments for physician services.
E-LearningEBooksEducationHigher Education
Responsibilities
Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges
Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling
Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry
Makes collection calls to insurance companies and/or patients to ensure timely payment of claims
Contacts insurance companies regarding posting payments and collection agencies regarding payment reports
Supports customer service unit in answering billing and collection questions
Assists with training new staff
Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for one-touch resolution as established within the department
Interacts with management and staff members to discuss issues
May act as Team Lead
Assists with special projects
Performs other duties as assigned by the supervisor and/or manager
Qualification
Required
High school diploma or equivalent high school certification or combination of education and/or experience
Billing Or Insurance (3 Years)
Preferred
Associate degree
Claims Resolution
Collections Strategies
Communication
Computer Literacy
Confidential Data Handling
Epic EHR
Health Insurance Billing
Health Insurance Portability & Accountability Act (HIPAA)
ICD-10 Procedure Coding System
Insurance Follow Up
Medical Billing and Coding
Medical Terminology
Microsoft Excel
Microsoft Word
Office Equipment
Team Leadership
Telephone Communications
Benefits
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
We offer 4 weeks of caregiver leave to bond with your new child.
Family care resources are also available for your continued childcare needs.
Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Company
Washington University in St. Louis
Washington University’s mission is to discover and disseminate knowledge, and protect the freedom of inquiry through research and teaching.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$24.6MKey Investors
National Institute of Allergy and Infectious DiseasesAmerican Academy of Orthopaedic SurgeonsJim McKelvey
2024-09-13Grant
2023-12-01Grant· $0M
2019-01-31Grant
Leadership Team
Jessie Minton
Vice Chancellor for Technology and Chief Information Officer
Keisha Mabry
Entrepreneur in Residence
Recent News
2026-01-16
bloomberglaw.com
2025-10-25
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