Kinney Drugs ยท 2 days ago
Kinney Homecare Customer Service Representative
Potsdam, NY
Full-time
Onsite
New Grad, Entry Level
$17/hr - $19/hr
0+ years expKinney Drugs is a multistate healthcare organization, and they are seeking a Customer Service Representative for their Kinney Homecare division. The role involves handling receptionist activities, verifying patient insurance, and providing exceptional customer service.
Health CareTherapeutics
Responsibilities
Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
Verify all types of insurance and assist in creative financing when no insurance is available
Set up initial paperwork
Pre-qualify customers for reimbursement purposes
Answer phone calls in a professional manner
Project a positive first impression by greeting customers with exceptional customer care
Computer input to include new patient data and various patient updates
Unpack shipment when received and stock shelves as required
Qualification
Required
High School Diploma or GED
Responsible for Receptionist activities as well as patient insurance verification
Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
Verify all types of insurance and assist in creative financing when no insurance is available
Set up initial paperwork
Pre-qualify customers for reimbursement purposes
Answer phone calls in a professional manner
Project a positive first impression by greeting customers with exceptional customer care
Computer input to include new patient data and various patient updates
Unpack shipment when received and stock shelves as required
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Preferred
0-1 years previous experience in related position
Previous Healthcare or DME experience
Company
Kinney Drugs
Kinney Drugs is a chain of drugstores and pharmacies .
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Steve McCoy
Executive VP, CFO
Recent News
2025-10-28
2025-09-23
vermontbiz.com
2025-08-13
Company data provided by crunchbase