Chesterfield County Sheriff's Office · 3 weeks ago
Housing Choice Voucher Program Supervisor
Chesterfield, VA
Full-time
Onsite
Senior Level
$71K/yr - $84K/yrChesterfield County Sheriff's Office is seeking a Housing Choice Voucher Program Supervisor to lead their Housing Choice Voucher Program team. The role involves supervising daily operations, ensuring compliance with HUD regulations, and fostering a positive team culture while supporting staff development and addressing complex issues.
Law Enforcement
Responsibilities
Supervising the daily operations of the Housing Choice Voucher program team to ensure compliance with HUD regulations and agency and Virginia Housing policies
Supervise and support HCV program staff, including assigning caseloads, monitoring performance, conducting coaching sessions, and providing ongoing training and professional development
Foster a positive team culture that emphasizes accountability, ethical decision-making, responsiveness, and continuous improvement
Lead by example with integrity, consistency, and a commitment to equity and quality service delivery
Ensure compliance with HUD regulations, including eligibility determinations, income calculations, inspections, re-certifications, and lease-up processes
Review and approve participant files, rent reasonableness determinations, housing assistance payments, and other key program actions
Monitor program metrics, caseload activity, and performance indicators to ensure compliance with HUD standards (e.g., SEMAP) and internal quality benchmarks
Serve as the escalation point for complex participant or landlord issues, using sound judgment and clear communication to resolve concerns
Build strong relationships with internal departments, landlords, and community partners to support housing stability and program goals
Contribute to the development and implementation of policies, procedures, and workflow improvements to strengthen program integrity and efficiency
Prepare reports for audits, HUD reviews, and internal management purposes
Perform other work as required
Qualification
Required
Bachelor's degree with major course work in business administration or related field supplemented with considerable experience in assisted housing management including some supervisory experience OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
Considerable knowledge of the theory, principles, and practices of assisted housing management and operations; Federal and State regulations governing assisted housing activities; supervisory principles and practices; business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources
Demonstrated ability to recognize and solve difficult interpersonal problems concerning occupants of assisted housing units; communicate effectively both orally and in writing; plan, organize and supervise the work of subordinate employees; and establish and maintain effective working relationships with governmental officials, residents, the general public and associates
Current valid driver's license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date
Pre-employment drug testing, FBI criminal background check and education/degree verification required
Preferred
Knowledge of HUD and other Federal, State, and local regulations related to the Housing Choice Voucher operation of public housing authorities and non-profit organizations preferred
Knowledge of the principles of effective supervision preferred
General knowledge of City and County Housing codes preferred
Broad awareness of current trends in management consulting, organizational development, and administration of public and private for-profit organizations preferred
Ability to apply, evaluate and manage the affordable housing program preferred
Knowledge and experience using the below leadership competencies and behaviors preferred
Strategic Thinking: Aligns daily operations with broader organizational goals and anticipates future challenges or opportunities
Team Development: Invests in staff growth by providing constructive feedback, mentorship, and clear performance expectations
Problem Solving: Analyzes issues with a solutions-oriented mindset and encourages collaborative problem solving among staff
Communication: Communicates clearly, respectfully, and consistently with diverse audiences including staff, clients, landlords, and leadership
Adaptability: Embraces change and guides staff through transitions with clarity and confidence
Accountability: Holds self and team members responsible for meeting high standards of accuracy, timeliness, and professionalism
Benefits
Chesterfield County offers an attractive benefits package.
Incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience.
Credit towards the Public Student Loan Forgiveness Program (PSLF).
Company
Chesterfield County Sheriff's Office
Chesterfield County Sheriff’s Office is a Premier Law Enforcement Agency. Duty to Serve, Passion to do it with Dignity and Respect is our motto.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase