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Sight Sciences · 1 day ago

Therapy Development Specialist - North Florida

Orlando, FL

Full-time

Onsite

Mid Level

3+ years exp

Sight Sciences is a company focused on developing innovative solutions for eye care. The Therapy Development Specialist will be responsible for providing clinical and product training to customers to enhance the usage and sales of the TearCare System, while also supporting existing customers and collaborating closely with the Ocular Surface Representative.

EyewearHealth CareHealth Diagnostics

Comp. & Benefits

No H1B

Responsibilities

Provide in-office training and product integration, ensuring a positive initial experience with TearCare and subsequent growth of utilization

Create a comprehensive plan with each practice to optimize practice flow that supports patient identification and treatment with TearCare within a reimbursed environment

Work closely with Ocular Surface Representative to become trusted partner to TearCare accounts

Produce consistent touch points with assigned accounts through identified frequency goals

Understand each customer’s priorities and drivers, as well as their related challenges and opportunities, and implement solutions to meet needs

Conduct business-level conversations with ECPs and office administrators

Support patient access through effective education and training with approved reimbursement resources, and effectively partner with market access team to support practice needs

Accurate and timely customer data entry and forecasting in CRM

Effectively use TearCare clinical data in interactions with ECPs

Implement marketing plans, promotions and programs

Attend conferences and support the commercial team

Continuously stay up to date on new dry eye technologies and trends

Maintain regulatory compliance across all commercial partners (Direct Sales Representatives, Independent Sales Representatives, Distributors, etc.) through regular training and coaching

Support company goals and objectives, policies and procedures that comply with FDA Quality System Regulations (QSR), ISO 13485, and any other applicable domestic or international requirements

Maintain a professional and credible image with key eyecare providers, consultants, vendors, and co-workers

Qualification

Clinical training experienceOcular surface disease managementMarket access knowledgeCommunication skillsProblem-solving skillsCoaching experienceSolution-oriented mindsetFacilitation skills