AppDirect · 1 day ago
Account Manager Associate
Westlake, TX
Full-time
Hybrid
Entry Level
1+ years expAppDirect is a company that enables digital entrepreneurs through its subscription commerce platform. As an Account Manager Associate, you will manage brokerage partners, build relationships, and support them in the deregulated energy market to drive business revenue.
AppsCloud Data ServicesPaaSSaaSSoftware
Responsibilities
Build and manage a high-performing broker portfolio, identifying promising partners, onboarding them effectively, and supporting their long-term success
Own the day-to-day management of your broker accounts, ensuring all tasks required to support, price, and close new business are completed accurately and on time
Serve as the primary point of contact for partner brokers, providing proactive support, guidance, and expertise to help them win and retain customers
Support the pricing and contracting process, helping brokers structure competitive deals, gather customer information, and navigate supplier requirements
Build strong relationships with internal and external stakeholders, communicating with clarity, confidence, and professionalism
Develop a strong understanding of suppliers, products, pricing structures, and broker operations, becoming a trusted resource within the indirect sales channel
Identify new business opportunities within your assigned accounts, analyzing trends, uncovering growth potential, and contributing to revenue through partner success
Assist with special projects that enhance operational efficiency, improve partner experience, or support departmental initiatives
Maintain organized, detailed records in a fast-paced environment, tracking deal progress, broker activity, and overall account health
Become proficient with internal software tools and platforms, using them to streamline workflows, support brokers, and ensure seamless operations
Collaborate cross-functionally with internal teams, including operations, pricing, and supplier partners, to deliver a smooth experience from initial quote to completed contract
Participate in occasional travel, meetings, or hosted events to strengthen partner relationships and deepen market understanding
Grow your career in Account Management, gaining the experience and exposure needed to advance into more senior roles as the department continues to expand
Qualification
Required
Bachelor's degree in Communications, Sales, Marketing, Business Administration, or a related field (or equivalent practical experience)
1+ year of experience in Sales Support, Account Management Support, Business Administration, or a similar office-based role
Highly organized, detail-oriented, and self-motivated, with strong administrative and follow-through skills
Positive, professional, and supportive attitude, with the ability to create an encouraging environment for partners and peers
Excellent verbal and written communication skills, with the confidence to interact effectively with brokers, suppliers, and internal teams
Strong relationship-building abilities, capable of fostering trust, credibility, and long-term partnerships
Proven ability to manage multiple tasks and priorities simultaneously, while maintaining accuracy and responsiveness in a fast-paced environment
Quick learner with the ability to adapt to new tools, processes, and evolving business needs
A sense of ownership and accountability, consistently ensuring assigned responsibilities are completed on time and to a high standard
Comfortable working in a small, collaborative team, contributing to a supportive and high-performance culture
Proficiency in Microsoft Office Suite, especially Excel, with the ability to organize data, track activity, and support operational processes
Benefits
Comprehensive Health Coverage including Medical, Dental, Vision, and Prescription Drug plans.
401(k) Retirement Plan with Company Match to help you build long-term financial security.
Health Savings Account (HSA) options for tax-advantaged medical savings.
Flexible Spending Account (FSA) options for dependent care and medical expenses.
Company-Paid Basic Term Life Insurance for added peace of mind.
Generous Paid Time Off (PTO) to support work–life balance and personal wellbeing.
Flexible Hybrid Work Schedule, offering a blend of in-office collaboration and remote flexibility.
On-the-Job Training and Ongoing Coaching to support your growth, skill development, and career advancement.
Supportive, Team-Oriented Work Environment where your contributions are valued and your ideas matter.
Opportunity to Earn High-Value Bonuses and Commissions, based on performance and partner success.
Company
AppDirect
AppDirect is a cloud-based software company that provides a platform for businesses to sell and manage their software subscriptions.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$574.5MKey Investors
La CaisseInvestissement QuebecJP Morgan Chase
2023-01-09Debt Financing· $100M
2021-03-19Debt Financing· $43.75M
2020-09-16Private Equity· $185M
Leadership Team
Andy Sen
CTO and Co-Founder
Mathew Spolin
SVP Engineering
Recent News
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