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CAVA · 1 month ago

Senior IT Manager People Systems

DC-Baltimore Area

Full-time

Hybrid

Senior Level

$160K/yr - $175K/yr

7+ years exp

CAVA is a company that prioritizes authenticity and excellence, seeking a highly skilled Senior Manager of People Systems to join their team. The role involves overseeing enterprise-wide systems, collaborating with cross-functional teams, and leading a team of professionals in enhancing people systems aligned with business objectives.

Food and BeverageFood ProcessingHospitalityRestaurants

No H1B

Hiring Manager

Beth McCrea (Zboran)

Responsibilities

Play critical role in overseeing the planning, development, implementation, and maintenance of our organization’s enterprise-wide systems

Collaborate with cross-functional teams, manage system integration projects, and ensure the optimal performance and security of our technology infrastructure

Develop and implement a comprehensive people systems strategy aligned with the company’s overall business objectives

Collaborate with leadership to identify opportunities for technology driven improvements and innovation

Lead and mentor a team of skilled professionals responsible for the design, development, and maintenance of people systems

Foster a collaborative and innovative team culture, promoting continuous learning and development

Oversee the planning, execution, and delivery of enterprise-wide system integration projects, ensuring they are completed on time and within budget

Work closely with project teams to define project scope, objectives, and deliverables

Evaluate, select, and implement cutting-edge technologies to enhance people system capabilities

Ensure the seamless integration of new systems with existing infrastructure and applications

Implement monitoring tools and processes to proactively identify and address performance issues in systems

Continuously assess and optimize system performance to meet or exceed defined service level agreements

Collaborate with cybersecurity and engineering teams to establish and enforce security and technology protocols and ensure compliance with relevant regulations and industry standards

Oversee and manage contracts, budgets and vendors associated with people systems

Ensure issues are identified, tracked, reported on and resolved in timely manner including root cause analysis

Ensure work is completed in such a way to comply with established IT processes and internal controls (i.e. change management, production control, following standards, architecture review, incident response, PCI and PII information security, etc. Lead teams to accomplish priorities and initiatives with the impact for the guest in mind

Effectively communicate goals, priorities, and action items to direct reports; actively give feedback on progress updates

Conduct impactful and meaningful DE&I conversations within team and organization

Create opportunities for Team Members to grow in their roles and progress into higher roles in the organization

Execute effective decision-making skills to lead team to succeed

Oversee innovative solutions proposed by direct reports

Maintain emotional stability in stressful situations; lead by example for how our team should handle adversity

Abide by policies and procedures that support the service mindset

Manage timeline expectations within and across teams, deliver on our responsibilities accordingly

Earn the trust of Team Members and Managers by consistently embracing CAVA’s values

Show discipline in bringing consistent performance, communication, and attitude to the job every day

Actively contribute to your department to complete tasks and meet company goals

Recognize the emotional stake each Team Member has in personal and organizational success of this business

Qualification

HCM softwareWFM softwareUKG Pro expertiseData integrationsBusiness Process ModelingAnalytical skillsTechnical managementSQLOffice productsLeadershipCommunication skills

Required

7+ years of Human Capital Management (HCM) and Workforce Management (WFM) software experience required

3+ years of experience in a leadership role overseeing People and Workforce Management systems in a complex organization

Proven ability to write comprehensive, clear, and concise business requirements documents and user stories

Exceptional analytical and problem-solving skills and knowledge of technical management, information analysis and of computer hardware/software systems

Expertise in data integrations

Proven ability to assess complex business requirements and to lead requirements and design definition sessions to facilitate the development of effective business solutions

Strong understanding of enterprise architecture, system integration and emerging technologies and the ability to learn new technologies quickly

Ability to communicate verbally to technical and non-technical audiences and at all levels of the organization

Solid understanding of Business Process Modeling

Detail-oriented mindset, self-directed and able to work with minimal supervision

Solid knowledge of Office products (Word, Excel, Power Point, Visio)

Adherence to change management and documentation standards

Ability to mentor and lead training sessions on software applications for end users of all skill sets

Some experience with SQL and relational database concepts

Occasional Travel Required