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NEOGOV · 3 weeks ago

50+ Center Building Attendant-(Contingent Administrative Support)-Community Resources and Services

Various 50+ Centers in Howard County, MD

Full-time

Onsite

New Grad, Entry Level

$16/hr - $16/hr

0+ years exp

Howard County Government is seeking a Building Attendant for its 50+ Centers, performing essential human services work. The role involves ensuring the safe operation of the centers, providing customer service, and supporting various administrative tasks during evening and weekend hours.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Proficiency with ActiveNet membership and program registration to include running detailed reports and troubleshooting

Provides administrative support including data processing, filing, completing facility forms, making phone calls as directed, and daily cash drops

Responsibility of keys and alarm codes and opening and closing of the center

Availability and flexibility to cover a variety of shift times as needed

Performs center safety and maintenance checks

Assists customers with online program registration

Coordinates set up and take down of equipment and monitors the proper use of the equipment

Answers a multi-line phone and directs calls to the appropriate coordinator; monitors an assigned email account

Provides marketing and program promotion to all customers

Assists in planning and directing the daily operation of the center

Maintains cleanliness of interior and exterior appearance of the center

Communicates clearly and courteously with internal and external customers

Reports accidents, injuries, incidences and property loss/damage

Maintains control of center patrons and enforces center rules

Wears the provided employee badge

Provides marketing, phone assistance and customer support for Center Operations

Provides support as needed to full time facility staff

Maintains traffic flow within the facility including exit monitoring and member access

May be involved in handling emergency situations (i.e. protest, staff/contractor no shows, customer accident/incident, inclement weather)

Provide facility tours

Provide set up for rentals and community events

Performs other duties as needed to ensure the smooth operations of the center

Qualification

ActiveNet proficiencyAssistive technology knowledgeMicrosoft Office SuiteCustomer service skillsInterpersonal skillsOrganizational skillsCommunication skillsFlexibility

Required

High school diploma or general education degree (GED); or one (1) to three (3) months related experience and/or training; or an equivalent combination of education and experience

Basic computer and customer service skills