State Street · 3 weeks ago
Alternative Client Change Management / Operations Specialist, Senior Associate
Quincy, Massachusetts
Full-time
Onsite
Mid Level
$60K/yr - $87K/yr
3+ years expState Street is a global leader in financial services, providing asset owners and managers with essential financial tools. They are seeking a Senior Associate in Alternative Client Change Management / Operations to oversee payment operations and support technology transformation projects, ensuring secure and efficient global payment processing.
BankingFinanceFinancial Services
Responsibilities
Execute and oversee daily payment operations through GTreasury platform, including wire transfers and cross-border payments
Monitor payment files & activity for accuracy, compliance, and timely processing; resolve exceptions and rejections promptly
Maintain and troubleshoot payment workflows, templates, and back connectivity (host-to-host, SWIFT)
Coordinate with internal teams and banking partners to ensure payment security, efficiency, and compliance
Support onboarding of new banks, accounts, and counterparties within GTreasury and IMSW technology applications echo system
Administer/support user roles, access rights, and approval workflows in line with internal controls and policies
Assist with payments automation projects, testing, and implementation of new GTreasury functionality and regulatory changes
Prepare reports and dashboards on payment activity, KPIs, projects and initiatives for Change Management leadership
Help others adapt to new values, attitudes, norms and behaviors that support new ways of doing work and limiting risk
Qualification
Required
Highly organized and detail-focused operations specialist
Hands-on experience with payment systems
Strong analytical capabilities
Proactive approach to problem-solving
Execute and oversee daily payment operations through GTreasury platform, including wire transfers and cross-border payments
Monitor payment files & activity for accuracy, compliance, and timely processing; resolve exceptions and rejections promptly
Maintain and troubleshoot payment workflows, templates, and back connectivity (host-to-host, SWIFT)
Coordinate with internal teams and banking partners to ensure payment security, efficiency, and compliance
Support onboarding of new banks, accounts, and counterparties within GTreasury and IMSW technology applications echo system
Administer/support user roles, access rights, and approval workflows in line with internal controls and policies
Assist with payments automation projects, testing, and implementation of new GTreasury functionality and regulatory changes
Prepare reports and dashboards on payment activity, KPIs, projects and initiatives for Change Management leadership
Help others adapt to new values, attitudes, norms and behaviors that support new ways of doing work and limiting risk
An understanding of Change Management
Ability to work accurately and with attention to detail
Ability to thrive in a fast-paced, deadline-driven environment with continuous improvement mindset
Ability to navigate direct client facing interactions
Ability to work as part of a busy team
Strong communication and interpersonal skills
Preferred
Experience in a banking role
Previous experience with payment processing, manual directives, familiarity with SWIFT and host-to-host banking integrations
Overall knowledge of cash related financial services products
Proficient in the use of Microsoft Office applications, particularly Excel
Strong client relationship experiences
Strong Alternatives and Bank Loans Product Knowledge
Experience in Middle or Back Office Core Operations
Experience in documentation of Operational processes
Benefits
401K with company match
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
Access to our Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards
Eligibility for certain tax advantaged savings plans
Company
State Street
State Street offers a range of financial services, including investment management, research and trading, as well as asset management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$12.05B2025-10-23Post Ipo Debt· $1B
2025-04-24Post Ipo Debt· $2B
2025-02-06Post Ipo Equity· $750M
Leadership Team
Ronald O'Hanley
Chairman and Chief Executive Officer
Andrew Zitney
Executive Vice President, Chief Technology Officer
Recent News
2025-12-30
2025-12-30
Company data provided by crunchbase