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The Money Store · 1 month ago

Sales Assistant - Ohio

Full-time

Onsite

New Grad, Entry Level

The Money Store is a financial services company, and they are seeking a Sales Assistant to support the Branch Manager and Loan Officers in daily operations. The role involves ensuring an exceptional customer experience and maintaining loan and lead information while providing assistance to Loan Officers.

Consumer LendingLending

Responsibilities

Works closely with the Loan Officers to ensure all of the appropriate information is taken for each individual loan

Ensures an exceptional customer experience

Maintains and analyzes all loan and lead information

Provides support to Loan Officers by answering phone calls, keeping track of loan statuses, tracking product shipments, and assists in resolving problems

Facilitates conversations about the products offered by the Money Store and to assist in determining which product would be best for each individual

Required to know all products and services offered

Works under general supervision applying diversified procedures and standards

Completes non-routine assignments that require a longer timeframe

Participates in educational opportunities from Loan Officers, Branch Managers and outside sources to become well-versed in the loan process in order to obtain a Loan Officer License

Maintains an open communication style and a professional working environment with coworkers