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EMD Serono, Inc. · 1 day ago

Director, Strategy Operations & Analytics

Boston, MA

Full-time

Hybrid

Director/Executive

$188K/yr - $282K/yr

10+ years exp

EMD Serono, Inc. is a global leader in Healthcare, Life Science, and Electronics, dedicated to improving lives through innovative solutions. The Director of Strategy Operations & Analytics will partner with leadership to translate strategic vision into actionable execution across various therapeutic areas, focusing on project management, performance tracking, and team development.

BiotechnologyHealth CareHealth Diagnostics

Work & Life Balance

No H1B

Responsibilities

Cross-Functional Leadership and Execution: Serve as the primary liaison for therapeutic areas and operations, designing and executing projects that address key priorities and stakeholder requests

Go-To-Market Strategy and Planning: Drive the development of high-impact cross-functional go-to-market strategies for new and existing products within our portfolio

Field Operations: Manage quarterly targeting and alignment processes across therapeutic areas to ensure optimal field performance

Field Enablement: Collaborate closely with field leadership to ensure that teams are equipped with the right tools, resources, and information necessary for success

Performance Tracking and Reporting: Track and report on key performance indicators to monitor progress against strategic objectives and identify opportunities for improvement

Ad Hoc Market and Business Analysis: Conduct deep dive analyses of market trends, customer segmentation, and performance metrics. Utilize data-driven insights to inform strategic decisions, optimize resource allocation, and enhance overall business performance

Account Planning Strategy: Lead account planning and execution program, including developing resources for account planning teams, conducting regular reviews with senior leadership, and developing and executing against a roadmap for future capability expansion

Program and Project Management: Lead high-priority initiatives, ensuring structured execution, clear communication, and follow-through across stakeholders to achieve business objectives

Team Coaching: Mentor and guide team members, supporting their professional development through objective setting, performance appraisals, and coaching

Other responsibilities as assigned

Qualification

Pharma/Biotech experienceOperationsGo-to-market strategyProgramProject managementCRM technologyBig data analysisExecutive leadershipAccount planningFertility experienceOncology experienceNeurology experienceChange managementCommunication skillsLeadership skills

Required

10+ years of experience in pharma/biotech or consulting in the healthcare industry (or Master's Degree plus 8yrs; or PhD plus 6yrs)

Bachelor's degree in a related discipline

Proven experience in a combination of Operations, Analytics & Insights, Marketing, Market Access, and / or Business Technology in the biopharma industry

Advanced knowledge of CRM technology relevant to Field Teams

Preferred

Ability to leverage and analyze big data to tell a compelling story for leadership

Strong business acumen with keen analytical sense and ability to utilize quantitative analysis and sound business judgment in interpretation of sales and market data to drive strategy

Recent go-to-market experience in launching new products

Executive Leadership capabilities

Program and project management experience

Experience assessing operational program performance to identify potential gaps and opportunities for program improvement

A forward-thinking mentality with a strategic mindset, balancing long-term goals with short-term value creation

Excellent leadership skills with ability to lead, inspire, and manage diverse team and work in a highly matrixed organization

A proactive understanding of change management and the ability to lead through transformation to meet strategic imperatives

Advanced problem-solving skills and the capacity to navigate abstract ideas and complex situations

Strong strategic mindset with excellent communication and negotiation skills, enabling influence in critical matters

Launch experience

Account planning experience

Experience in Fertility, Oncology, HIV, or Neurology/Immunology

Ability to communicate openly and share information to foster trust while encouraging constructive debate, making informed decisions, and ensuring shared commitment to outcomes

Demonstrated willingness to take risks and stand up for what is right while prioritizing the needs and experiences of customers and patients in all decisions

Commitment to setting and reaching ambitious goals and setting high standards while acting in the best interest of the company and taking initiative to drive results

Uphold ethical standards and being honest in all interactions

Ability to streamlining processes to focus on what matters and creates impact and acting quickly to adapt to changes

Demonstrated ability to embrace new ideas, challenge the status quo, and seek innovative solutions while valuing diverse perspectives and treating others with respect and dignity