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Guardian Life · 4 days ago

Sr. Product Manager of Customer/Broker Reporting, Group Insurance

Bethlehem, PA

Full-time

Hybrid

Mid, Senior Level

$127K/yr - $208K/yr

Guardian Life is seeking a highly skilled and motivated Product Development Manager to focus on Customer/Broker reporting. This role will manage the definition and requirements for reporting, collaborate with various teams, and ensure the accuracy and effectiveness of reporting systems.

DentalFinancial ServicesHardwareInsuranceLife Insurance

No H1B

Responsibilities

Manage the definition and requirements for Customer/Broker reporting, including Guardian Insights, stewardship reporting, and ad hoc reporting needs

Define and drive the product roadmap aligned to OKRs and customer/business outcomes

Ensure end-to-end delivery from conception through continuous improvement

Translate stakeholders into prioritized reporting features and data products

Identify, manage, and resolve dependencies and risks across teams within and across value streams

Drive organizational readiness and change management aligned with delivery timelines

Collaborate with finance, data/reporting, and IT teams to ensure seamless integration and functionality of reporting systems

Work closely with Sales and Client Management organizations to understand their needs and ensure they are appropriately represented and prioritized

Develop and maintain a comprehensive reporting strategy that aligns with the company's goals and objectives

Ensure the accuracy, consistency, and timeliness of all reports

Monitor and evaluate the effectiveness of reporting systems and make recommendations for improvements

Lead and coordinate cross-functional teams throughout the product development lifecycle

Develop and manage product roadmaps, timelines, and budgets

Implement agile methodologies and best practices to enhance product development processes

Work with marketing, field enablement, and sales teams to develop go-to-market strategies and product positioning

Monitor product performance post-launch and incorporate feedback into future development

Continuously analyze competitive offerings and market dynamics to inform product innovation and updates

Qualification

Product developmentReporting systemsData analysisTableauProject managementAnalytical skillsCommunication skillsInterpersonal skillsProblem-solving skillsCollaboration skills