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Rovia Clinical Research · 1 month ago

Clinical Research Patient Recruiter [Bilingual]

United States

Full-time

Remote

New Grad, Entry Level

Rovia Clinical Research is shaping the future of community clinical research and is seeking a Clinical Research Patient Recruiter. This entry-level role involves recruiting potential subjects for studies through pre-screening, phone calls, and networking, while providing excellent customer service.

BiotechnologyPharmaceutical

Responsibilities

Reviews and develops a comprehensive understanding of Rovia’s study protocols and inclusion/exclusion criteria such as diagnoses, medical terminology, and medication history

Conducts pre-screening of patient records to ensure correct placement within a study

Matches needs of potential subjects to current or upcoming research studies

Conducts outgoing recruitment phone calls, answers inbound patient calls, and schedules research appointments for potential subjects

Provides exemplary customer service to potential subjects

Enters and updates the status of all potential subjects in the Rovia database StudyTeam, including the outcome of any subjects scheduled but not screened

Updates potential subject medical histories and medications in StudyTeam with pertinent data gathered via medical record review and/or phone conversations

Tracks identified trends in patient acceptance or disapproval of clinical trial participation

Creates and schedules IRB-approved social media posts and mass emails relating to Rovia’s active research studies

Creates flyers, brochures, and other recruitment materials

May perform other job-related duties as requested

Qualification

Bilingual EnglishBilingual SpanishMicrosoft OfficeGraphic design toolsSocial media proficiencyCustomer service experienceHealthcare exposureClinical research exposureInterpersonal skillsCommunication skillsOrganizational skills