Clinical Pathology Laboratories · 4 weeks ago
Laboratory Assistant- Aiea Heights Client Services
Clinical Pathology Laboratories is a leader in clinical laboratory solutions, dedicated to creating a supportive and inclusive environment. The Laboratory Assistant will provide immediate responses to client inquiries, perform laboratory duties, and collaborate with staff to ensure timely service and accurate results.
Health CareHospitalMedicalMedical Device
Responsibilities
Provide immediate responses to client and customer questions
Perform laboratory assistant duties including specimen processing, add-ons, and send-outs
Investigate and resolve client issues, discrepancies, and report concerns
Notify clients of STATs and critical values in accordance with guidelines
Track and monitor send-out tests, escalating issues when necessary
Collaborate with laboratory staff to ensure timely service and accurate results
Maintain confidentiality, compliance, and professional communication at all times
Qualification
Required
High School Diploma or equivalent (college degree preferred)
Strong problem-solving and decision-making skills
Computer proficiency with the ability to learn new software quickly
Excellent organizational, interpersonal, and communication skills
Preferred
Laboratory Assistant (LAS or LA) experience
Previous customer service experience
1–2 years working in a clinical laboratory environment
Benefits
Free lab services for you and your dependents
Paid Time Off and Paid Holidays
Competitive benefits including medical, dental, and vision insurance
Help saving for retirement with a 401(k) plus a company match
Company
Clinical Pathology Laboratories
Clinical Pathology Laboratories, Inc. (CPL) has served the medical community for over sixty years.