ASAPP · 2 weeks ago
Research Lead, Conversational AI
New York, United States
Full-time
Hybrid
Lead/Staff
$270K/yr - $290K/yrASAPP is dedicated to delivering the best AI-powered customer experience. The Research Lead will lead a team of researchers in solving scientific challenges related to Conversational AI, while also engaging in hands-on research and advocating for impactful research initiatives.
Artificial Intelligence (AI)CRMCustomer ServiceEnterprise SoftwareSales Automation
Responsibilities
Lead, mentor and grow a team of research scientists and engineers working on spoken conversational AI research initiatives
Hands-on Research: Be deeply involved in hands-on technical work in any and all aspects of research projects from early exploration to working prototypes to achieve successful real-world applications
Research Leadership: Identify promising applications of AI relevant to ASAPP’s core mission, formulate and advocate for research programs in those areas, and take ownership of driving impactful research initiatives
Collaboration & Advocacy: Work with cross-functional teams to socialize your research findings, advocate for their application, and guide the productization of those findings to improve customer experience solutions
Documentation & Publication: Document significant experimental results, contribute to publishing peer-reviewed papers, and participate in patenting innovations
Mentorship: Mentor and guide junior researchers, helping them develop their skills in independent research and the communication of their findings
Qualification
Required
PhD in a relevant field (such as Computer Science, Electrical Engineering, Linguistics, etc.)
Significant experience in research
Strong research experience in Speech systems and/or Speech LLMs
Practical knowledge of algorithm design, model development, and experimental evaluation
Experience leading or managing research teams
Excited to mentor, coach and develop talent
Expected to lead experiments, perform hands-on research, and drive the execution of innovative projects
A passion for continued learning and deepening expertise in machine learning and AI
Strong desire to apply research in impactful ways
Preferred
Experience building & growing an applied research team in academia or industry
Experience with Spoken Conversational AI applications or Speech LLMs
Experience developing and leading long term research programs
Experience collaborating across functions to productize research, and to improve production systems
A collaborative mindset, eager to share research findings and drive their application across product teams
Experience in a startup environment, with the ability to balance deep research and rapid execution
Benefits
Compensation is a combination of salary and performance bonus
You will also receive an equity grant
Company
ASAPP
Breakthroughs are born out of research and ASAPP is advancing AI to drive greater human productivity and automating the world's workflows
Founded in 2014
201-500 employees
H1B Sponsorship
ASAPP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (2)
2022 (7)
2021 (14)
2020 (12)
Funding
Current Stage
Growth StageTotal Funding
$380M2023-06-01Secondary Market
2021-05-19Series C· $120M
2020-05-01Series B· $185M
Leadership Team
Priya Vijayarajendran
Chief Technology Officer
Jo-Anne Sinclair
Chief Legal Officer
Recent News
2025-12-02
Company data provided by crunchbase