Muse® by Interaxon Inc. · 1 month ago
EEG Research Sales Account Manager
United States
Full-time
Remote
New Grad, Entry LevelInteraxon (Muse) is a neurotechnology company that builds brain-computer interfaces. They are seeking an EEG Research Sales Account Manager to bridge the gap between research teams and customers, providing support and understanding of research products and workflows.
Consumer ElectronicsDatabaseHardwareProduct DesignSoftware
Responsibilities
Serve as the primary point of contact for research customers
Develop a deep understanding of research products and workflows to help researchers use the platform effectively
Provide front-line customer support, including issue diagnosis and guidance for research clients
Own issue intake, triage, and escalation, partnering closely with Research and Development teams to ensure timely, effective resolution
Create, track, and manage Jira tickets to document issues and follow them through to completion
Qualification
Required
Degree in a scientific or technical field (e.g., neuroscience, biomedical engineering, computer science, engineering, or related)
Ability to understand and communicate research or medical technology concepts
Strong communication and interpersonal skills, with a customer-facing mindset
Comfort with technical tools and systems; basic technical literacy required
Interest in or early experience with sales or customer success in a research or technical environment
Familiarity with CRM tools (e.g., Salesforce) or ability to learn quickly
Self-motivated, organized, and able to work independently
Strong problem-solving skills
Preferred
Familiarity with EEG or neuroscience research workflows
Experience in a sleep lab or clinical research setting
Experience with research, clinical, enterprise, or pharma customers
Exposure to AI-enabled tools or data-driven systems
Benefits
Great benefits package
Gym subsidy
Company
Muse® by Interaxon Inc.
Unlocking the brain, revolutionizing health 🧠⚡️ At Muse, we're dedicated to unlocking your brain's potential and revolutionizing health.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$39.95MKey Investors
OMERS Ventures
2022-08-11Series C· $9.5M
2018-02-13Series Unknown· $1.35M
2017-11-07Series B· $11.6M
Leadership Team
Jean-Michel Fournier
CEO & Board member
Ariel Garten
Founder and Chief Evangelism Officer
Recent News
World Construction Network
2026-01-16
2026-01-09
2025-11-18
Company data provided by crunchbase