Galen College of Nursing · 1 day ago
Director of Campus Operations
Galen College of Nursing is one of the largest private nursing colleges in the country, dedicated to delivering high-quality nursing education. The Director of Campus Operations will lead the operational support functions of the campus, ensuring policies are followed to enhance the student experience and provide excellent customer service.
Higher Education
Responsibilities
Create cohesive teams and understand Galen processes to provide an excellent student experience
Successfully achieve key performance indicators, including: enrollment, efficiency, student satisfaction, fiscal responsibility, service, and accreditation
Maintain open communication with campus and College leadership in order to enhance productivity, customer service, and maintain a positive working environment
Maintain familiarity with internal policies and procedures and abide by established regulatory guidelines
Handle operational and service-related complaints, solving problems as appropriate
Provide goal setting, coaching, and performance evaluation for operational support staff
Hire and terminate operational support staff, completing all appropriate documentation
Understand and manage campus level expenditures, including authorizing vendor payments and overseeing petty cash management, cash deposits and reconciliations
Schedule staffing and campus office hours to meet the needs of faculty and students, including approval of time off requests and bi-weekly time reporting
Oversee all processes involved in campus events, including graduation, orientation, open houses, and regulatory visits, in collaboration with Main Campus leadership as appropriate
Oversee campus safety and security, including disaster planning and emergency response
Perform other duties as needed to support the administrative services of the campus
Qualification
Required
Minimum of a Bachelor's degree plus 5 years of senior operational experience, preferably in higher education
Demonstrated leadership experience in oversight of operations, budgeting, business process design and managing in a growing and changing organization
Effectively able to build consensus among and prioritize needs of constituent groups
Independent judgment, strong analytical ability, with the ability to implement and manage processes and procedures
Excellent communication skills, ability to manage and develop employees, and communicate effectively in matrix management structure
Highly organized and possess ability to constantly multi-task between departments and projects
Preferred
A Master's Degree in a related field is preferred
Equivalent experience in lieu of a degree will be considered
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
Free counseling services and resources for emotional, physical, and financial well-being
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
Consumer discounts through Abenity.
Retirement readiness, rollover assistance services, and preferred banking partnerships.
Education assistance (tuition, student loan, certification support, dependent scholarships).
Colleague recognition program.
Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.