Riley Children's Foundation · 1 month ago
Director, Donor Engagement
Indianapolis, IN
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expRiley Children's Foundation is dedicated to improving the lives of children in need, and they are seeking a Director of Donor Engagement. This role involves developing and leading strategies for donor cultivation and stewardship, managing a team, and ensuring quality standards for proposal development while enhancing donor relationships.
CharityChild CareHealth CareHospitalNon Profit
Hiring Manager
Brianne Karazsia, MPA
Responsibilities
Develop and Influence Riley Community Culture: As a manager, realize the importance of modeling and influencing Our Riley Community culture. Exhibit trust, innovation, and inclusion
Lead the Way and Be Accountable: Manage staff in planning and organizing projects. Develop goals and accountabilities. Follow Foundation performance management practices and meet Human Resources deadlines. Model the way
Hire the Best: Have up-to-date job descriptions for all direct reports. Follow Foundation hiring practices. Prepare and participate in new employee orientation
Guide Your Staff: Set clear expectations and high standards of performance. Provide training, coaching, feedback, and corrective action when necessary
Engage Your Staff: Be approachable to direct reports and others. Use forms of recognition to thank employees within your team and across the Foundation. Collaborate across the Foundation
Create a Best Practice Operation: Stay up to date on best practices. Effectively allocate resources. Manage budget as necessary. Establish metrics to minimize costs and maximize impact
Manager Training: Actively participate in all Manager Briefings and use the skills and behaviors identified
In partnership with Foundation leaders, develop and lead comprehensive strategies and systems to support gold-standard cultivation, stewardship, and recognition of donors based on their giving levels, giving milestones, capacity, interests and behaviors. Strategies should encompass high-touch, tailored communications, personalized interactions with foundation and hospital leadership, compelling impact and endowment reporting, recognition, and other such activities
Partner with development leaders and colleagues to customize and implement donor engagement plans for top donors and prospects to promote meaningful, regular involvement and strengthen relationships
Provide leadership and establish quality standards for proposal development, ensuring giving opportunities align with hospital and foundation strategic priorities and receive necessary approvals
Monitor and enhance processes to ensure all donors are thanked promptly, accurately, and authentically for their gifts
Maintain a proactive pipeline of naming opportunities and collaborate on creative recognition concepts that inspire philanthropy in collaboration with foundation, hospital, and medical school leadership, while adhering to Riley Children’s Foundation, IU Health and Indiana University policies
May maintain a select portfolio of leadership donors for stewardship, engaging through personalized, high-touch interactions, such as face-to-face visits and phone calls, on a periodic basis
Ensure cultivation and stewardship activities, proposals, and other Donor Engagement functions are tracked in the donor database, and partner with the Fundraising Data Analytics team to analyze the effectiveness of these activities both short- and long-term
Leverage analytics to identify patterns in donor engagement and recommend enhancements that improve ROI, create efficiencies, and deepen relationships
Stay abreast of industry best practices and recommend amending processes for piloting new strategies so Riley Children’s Foundation remains at the leading-edge of donor experience
Meetings : Prepare for and actively participate in all Riley Children’s Foundation meetings as appropriate. Ensure expectations and tools for meeting agendas and follow-up are implemented
Budget : Work with your officer/direct manager to develop, manage and monitor the budget, staying within overall budget guidelines
Technology : Understand and effectively use the technology available at Riley Children’s Foundation
Compliance : Ensure strict compliance with all Foundation policies, as well as local, state and federal laws that govern business practices
Tours : Give tours of the hospital and provide information on Riley Children’s Health, Riley Hospital for Children, Riley Children’s Foundation, Wells Center for Pediatric Research, and JWR Museum Home and as appropriate
Participate in Riley Children’s Foundation Events as necessary
Occasional weekend and evening work
Other duties as assigned
Qualification
Required
Bachelor's degree in communications, fundraising, marketing or relevant field required
Minimum 5-8 years of donor engagement, fundraising, customer experience or communications experience with 3 to 5 years of people management experience
Strong leadership and management skills, both strategic and operational with a demonstrated ability to build, manage, mentor and motivate an effective team
Proactive, with evidence of having worked as a true business partner
Strong work ethic
Excellent judgment
Thoughtful, creative, and innovative problem-solving skills
Strong analytical skills
Competency in planning and execution of projects and plans
Attention to detail and organization
Collaborative and flexible style with a strong service mentality
Must be seen as a team player who is committed to lifelong learning
Very strong written and verbal communication skills
Personal belief in Riley Children's Foundation vision, mission, core values and strategic direction
Results oriented
Ability to work independently under pressure and effectively prioritize a varied and diverse workload
Creative and resourceful, always thinking of how to wow donors
Inquisitive and sharp minded coupled with demonstrated aptitude for strategic donor or customer experience strategy
Self-motivating and self-starting
Team player
Must adhere to the highest ethical standards
Professional demeanor
Ability to work in a fast-paced environment
Ability to stand and sit for periods of time and to move intermittently throughout the workday
Ability to operate office equipment, including computers, copiers, fax machines and phones
Ability to occasionally lift and/or move up to 25 pounds
Company
Riley Children's Foundation
Riley Children’s Foundation is the fundraising organization for Riley Children's Health and the founding organization that opened Riley Children's in 1924.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.17MKey Investors
OneCausePetSmart Charities
2024-07-23Grant
2018-05-02Grant· $0.17M
Leadership Team
Meghan Miller
Chief Operating Officer
Alane Helmer
Manager, Corporate Partnerships
Recent News
2025-05-25
Inside INdiana Business
2025-03-10
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