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PNC · 3 weeks ago

Loan Support Analyst - Servicing Transfers - Midland

Overland Park, KS

Full-time

Onsite

Mid Level

4+ years exp

PNC is a leading financial services institution that emphasizes the importance of its employees in delivering exceptional customer experiences. The Loan Support Analyst will be responsible for managing the servicing of commercial real estate loans by interpreting loan documents, ensuring compliance, and maintaining accurate records while providing excellent customer service.

BankingFinanceFinancial Services

No H1B

Responsibilities

Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders. These commercial real estate loans include CMBS, balance sheet and agency loans

Will be required to analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities. All servicing activities must be carried out in compliance with servicing agreements, loan documentation, internal policies and procedures, and applicable laws and regulations

Resolves non-compliant issues through written and verbal communication with both internal and external parties. May review and process loan payments, escrows and reserve account disbursements. May assist in the preparation of periodic reporting including investor, internal and regulatory reports. May perform covenant compliance testing

Must maintain accurate and up-to-date loan servicing records in the servicing system. May support the onboarding of new loans and the transition of paid-off or transferred loans. May support tax and insurance administration. May perform collection activities on delinquent accounts. May have funds disbursement authority

Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts

Qualification

Analytical ThinkingLoan DocumentationRegulatory ComplianceFinancial AnalysisAttention to DetailCustomer InteractionManaging Multiple PrioritiesRelationship ManagementDecision MakingEffective Communications

Required

Prior loan servicing experience, preferably experience analyzing, reading and interpreting loan documents and performing financial calculations is preferred. Other work experience will be considered

An aptitude for numbers, calculations, and excellent reading and comprehension is preferred

Professional customer service and analytical skills in order to address both internal and external client requests and inquiries is preferred

Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders

Will be required to analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities

All servicing activities must be carried out in compliance with servicing agreements, loan documentation, internal policies and procedures, and applicable laws and regulations

Resolves non-compliant issues through written and verbal communication with both internal and external parties

May review and process loan payments, escrows and reserve account disbursements

May assist in the preparation of periodic reporting including investor, internal and regulatory reports

May perform covenant compliance testing

Must maintain accurate and up-to-date loan servicing records in the servicing system

May support the onboarding of new loans and the transition of paid-off or transferred loans

May support tax and insurance administration

May perform collection activities on delinquent accounts

May have funds disbursement authority

Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities