Visa · 1 month ago
Business Consultant, Global Product Excellence
Austin, TX
Full-time
Hybrid
Senior Level
$121K/yr - $176K/yr
5+ years expVisa is a world leader in payments and technology, committed to connecting the world through innovative payment solutions. The Business Consultant, Global Product Excellence will manage the regional intake process for product ideas and requirements, ensuring alignment with global strategies and enhancing product execution across markets.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
No H1B
U.S. Citizen Only
Responsibilities
Own the full regional intake lifecycle, from idea submission and triage to refinement, prioritization, and handoff to global product owners
Build strong partnerships with regional and market teams to ensure high‑quality, well‑articulated product requests based on client feedback, competition, regulatory needs, and local innovation
Facilitate prioritization cycles that align regional needs with global product strategies and capacity constraints
Collaborate with global product owners, product managers, Sales, Client Services, Technology, Legal, and Strategy teams to ensure intake items are actionable and strategically aligned
Maintain, update, and improve intake governance documentation, workflow diagrams, templates, and standard operating procedures
Manage and optimize intake systems such as Jira, Jira Align, Confluence, Power BI / Power Platform dashboards, and other tooling used for pipeline management
Produce robust reporting and analytics, including throughput, volume trends, cycle times, quality assessments, regional contribution insights, and stakeholder satisfaction trends
Identify and implement process enhancements, including automation, gating improvements, and workflow refinements
Support global product planning cycles with insights drawn from intake requests, such as regional demand signals and emerging market needs
Deliver training, communications, and change‑management materials, ensuring global stakeholders understand how to engage with the intake process and what to expect
Collaborate closely with intake managers across other Visa business units to share best practices and ensure intake processes are thoughtfully connected
Qualification
Required
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Experience leading cross functional processes within large, global, matrixed organizations
Understanding of product lifecycle management and product portfolio governance
Strong analytical and problem-solving skills, with experience building dashboards (Power BI, Excel, Jira reports, etc.) or analyzing pipeline data
Proficiency with product and workflow tools such as Jira, Jira Align, Confluence, Power Platform, or equivalent systems
Excellent communication and facilitation skills, including structured writing, presentation development, and cross functional alignment
Ability to influence without authority and build trust among regional and global stakeholders
Knowledge of consumer payments, digital wallets, cards, or other financial services products is a plus
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Leadership Team
Ryan McInerney
Chief Executive Officer
Chris Suh
EVP & Chief Financial Officer
Recent News
https://fastcompanyme.com
2026-01-24
The Gulf Today
2026-01-24
Company data provided by crunchbase