Siemens Healthineers · 3 weeks ago
Customer Service Engineer II - Quest - Marlborough, MA
United States
Full-time
Remote
Mid Level
$67K/yr - $92K/yr
3+ years expSiemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. As a Customer Service Engineer II, you will be responsible for servicing Automation Equipment in the Marlborough, MA area, including installing, troubleshooting, repairing, and performing preventative maintenance on Siemens Healthcare Automation instrumentation.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
You will be servicing Automation Equipment in the Marlborough, MA area. Customer Service Engineer Level based on prior experience
You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Automation instrumentation with minimal supervision
You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance
You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc
Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately
Qualification
Required
Minimum high school diploma; technical Associates Degree or equivalent preferred
Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting
Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools)
3+ years experience as a medical technologist or field service engineer (biomedical engineer) servicing instruments needed
Valid driver's license, ability to drive independently day and night, and good driving record required
Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone
Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Company
Siemens Healthineers
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.
10001+ employees
H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)
Funding
Current Stage
Public CompanyTotal Funding
$2.76BKey Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO
Leadership Team
Enno Nehrbass
SVP / Head of Strategy & Collaboration Mgmt Diagnostic Imaging
Sebastian Kronmueller
Vice President, Head of Strategy & Business Development - Laboratory Diagnostics
Recent News
South Africa Today
2026-01-07
2026-01-07
Company data provided by crunchbase