NEOGOV · 3 weeks ago
Parts Lead Technician
Houston, TX
Full-time
Hybrid
Senior Level
5+ years expHarris County Universal Services is seeking a Parts Lead Technician to join their team, providing critical services to the county. This role involves supporting the Parts Manager, overseeing parts operations, ensuring accurate fulfillment of parts, and maintaining inventory control.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Accurately determine and fulfill parts requirements for customers, technicians, and service personnel, ensuring correct parts identification and compatibility
Create, review, and process purchase orders; verify invoice accuracy and ensure adherence to County purchasing policies
Lead daily parts counter operations, including order filling, customer service, and phone support
Track, monitor, and follow up on special-order parts; ensure timely communication on delays, back orders, and vendor changes
Maintain detailed records of incoming/outgoing parts, outside purchases, and issued materials
Assist with evaluating vendor performance, pricing accuracy, and product quality
Oversee inventory control, including cycle counts, bin audits, stock level maintenance, and discrepancy resolution
Support development of improved stocking strategies to reduce downtime and increase availability
Lead organization and housekeeping of the parts room, storage areas, and receiving zones to maintain a clean, safe, and efficient workspace
Collaborate with the Parts Manager to identify parts not in stock and determine sourcing alternatives
Serve as the lead technician for the Parts Team; provide on-the-job training, process guidance, and task direction
Assist with onboarding new Parts Technicians and reinforcing workflow expectations
Support Parts Manager with daily workflow coordination, priority setting, and process improvement initiatives
Communicate frequently with Service Managers, Technicians, and customers regarding parts status, availability, delays, and order fulfillment
Attend and contribute to weekly departmental meetings
Process and close open invoices; verify requisition accuracy
Ensure compliance with County safety policies, inventory controls, and procurement guidelines
Assist the Parts Manager with reporting, documentation, and operational planning
May be assigned to work at different VMC locations as needed based on workload
Qualification
Required
High school diploma or equivalent
Minimum 5 years of automotive parts counter or inventory experience
Minimum of 1 year experience operating in a warehouse or parts environment in a leadership role
Advanced knowledge of automotive parts, cataloging systems, and inventory practices
Strong skills in purchase order creation, invoice verification, and vendor coordination
Ability to interpret technical service information and match parts accurately
Excellent customer service, communication, and teamwork skills
Strong organizational and multitasking abilities in a fast-paced environment
Proficiency in inventory management systems and basic MS Office tools (Excel, Word)
Ability to mentor and coach, Parts Technicians and support the Parts Manager in daily operations
Preferred
An associate degree in Automotive Technology or a related field is preferred
Experience in a fleet, dealership, or high-volume automotive service environment preferred
Prior leadership experience or demonstrated ability to lead others strongly preferred
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Wellness Plan
Life Insurance
Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
Eleven (11) County-observed holidays
One (1) floating holiday per year
Paid Parental Leave*
Sick Leave
457 Deferred Compensation Plan
Professional learning & development opportunities
Retirement pension (TCDRS defined benefit plan)
Flexible work schedule*
METRO RideSponsor Program*
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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