Skylight ยท 3 hours ago
Senior/Staff/Principal Content Designer (ACF)
United States
Full-time
Remote
Senior Level, Lead/Staff
$180K/yr - $230K/yrSkylight is a digital consultancy using design and technology to help government agencies deliver better public services. The role involves advocating for user-centered content practices and delivering on business objectives through strategic content design.
ConsultingGovernmentInformation TechnologyProduct Design
No H1B
U.S. Citizen Only
Responsibilities
Improve government services by tailoring pertinent information to the needs of their users
Research, edit, write, and organize content describing government programs and initiatives
Write clear, usable, and accessible text in plain language
Set the tone for content and develop a unified voice
Write UX copy (e.g., user interface copy, microcopy, error messaging, notifications, in-product copy) for government applications
Test content with users and make adjustments based on user feedback
Offer recommendations on how to deliver a consistent, sustainable and standards-driven content strategy across projects, services, and products
Plan and facilitate content strategy workshops and brainstorming sessions
Qualification
Required
Able to advocate for the value of a content-driven approach through actions such as training and guiding your team and stakeholders on content design best practices
Can think strategically about the role of content, including how it impacts the overall business and how users experience a product or service
Able to take an evidence-based, decision-making approach to content design through actions such as testing your hypotheses with users
Able to apply best practices for writing user-centered content, from producing microcopy to defining content standards and style guidelines
Possess or able to acquire basic tech skills, such as editing website content directly using markup languages (e.g., HTML)
Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients)
Passionate about creating better public outcomes through great government services
A mindset and work approach that aligns with our core values
Ability to travel for work from time to time
All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment
You must be legally authorized to work in the U.S. now and in the future without sponsorship
As a government contractor, you may be required to obtain a public trust or security clearance
You may be required to complete a company background check successfully
Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute
Preferred
Prior experience working in the civic tech space
Experience working in a remote-team environment
Benefits
Medical insurance, dental insurance, vision insurance
Short-term and long-term disability insurance
Life and AD&D insurance
Dependent care FSA, healthcare FSA, health savings account
Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays
Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents
Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
Business development / sales bonuses
Referral bonuses
Annual $2,000 allowance for professional development
Annual $750 allowance for tech-related purchases
Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)
Dollar-for-dollar charity donation matching, up to $500 per year
Flexible, remote-friendly work environment
An environment that empowers you to unleash your superpowers for public good
Company
Skylight
Skylight is a digital consultancy using design and technology to help government agencies deliver better public services.
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Judd
Chief Operating Officer, Human Services
Company data provided by crunchbase