Zurich North America · 1 day ago
General Liability Claims Specialist I
Schaumburg, IL
Full-time
Hybrid
Entry Level
$49K/yr - $80K/yr
2+ years expZurich North America is a leader in risk management, and they are seeking a General Liability Claims Specialist I to join their team. In this role, you will handle non-litigated general liability claims, manage a caseload, and collaborate with various stakeholders to ensure a quality claims experience.
CommercialFinancial ServicesInsurance
No H1B
Hiring Manager
Michael Marzano
Responsibilities
Handle non-litigated GL claims of low to moderate exposure and complexity, such as slip/trip and falls, product liability, and other third-party injuries resulting from premises liability exposures
Manage a caseload within specified authority limits from beginning to end with coaching and supervision
Collaborate and develop partnerships with internal and external points of contact, including customers, vendors, suppliers, and brokers, to provide a quality claims experience
Learn and develop knowledge of established protocols and industry best practices to ensure efficient, effective, and customer-centric claims handling
Qualification
Required
Bachelor's Degree and 2 or more years of experience in Claims Handling or Insurance
Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area
Zurich Certified Insurance Apprentice including an Associate Degree with 2 or more years of experience in Claims Handling or Insurance
High School Diploma or Equivalent and 4 or more years of experience in Claims Handling or Insurance
Must obtain and maintain required adjuster license(s)
Proficiency in Microsoft Office
Knowledge of insurance regulations, markets, and products
Preferred
General liability claims handling experience
Active adjuster's license
Experience collaborating across work groups
Ability to develop and maintain strong relationships
Understanding of the claims adjustment process and ability to determine scope/exposure for losses
Knowledge of vendor utilization and litigation strategy development
Financial and actuarial/reserving concepts comprehension
Familiarity with negotiation strategies and alternative approaches
Strong organizational and time management skills
Customer service experience
Strong analytical, critical thinking, and problem-solving skills
Excellent verbal and written communication skills
Benefits
Short-term incentive bonus eligibility set at 10%
Competitive pay
Comprehensive benefits for employees and their families
Company
Zurich North America
Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
James Bracken
Chief Financial Officer
Ann Chai
Chief Risk Officer
Recent News
2026-01-06
2026-01-06
2025-12-25
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