Sunbelt Rentals, Inc. · 1 month ago
Yard Equipment Specialist
Pittsburgh, PA
Full-time
Onsite
New Grad, Entry Level
$20.96/hr - $28.82/hrSunbelt Rentals, Inc. is a leading company in the equipment rental industry, known for its extensive fleet and exceptional customer service. The Yard Equipment Specialist is responsible for ensuring a positive customer experience through tasks such as equipment inspection, contract administration, and customer interaction. This role requires strong customer service skills and the ability to handle various responsibilities in a fast-paced environment.
ConstructionIndustrialResidential
Responsibilities
Visually inspect equipment prior to customer rental to ensure that equipment meets all previously set specifications
Inspecting equipment on all returns, noting any lost and/or damaged equipment on the return paperwork not previously noted, and returning equipment to the proper yard location
General housekeeping of Express Rental area, warehouse and exterior premises on a daily basis
Determines/understands customer equipment needs through questioning and qualifying; provides alternative equipment suggestions to customers if appropriate based upon information obtained using an extensive knowledge of all equipment available
Negotiates price and volume of original orders by maximizing rate and volume
Places equipment orders by obtaining customer information (checking customer account or obtaining credit application for new customer); finalizes details about when, where and what equipment is required; selects equipment/merchandise from inventory and places the rental/purchase order in the computer system; processes cash rentals (complete identity checks, obtain prepayment and deposit, if required)
Secures equipment by checking availability of equipment with shop (performs research to determine when unavailable equipment will become available); provides adequate notice to Dispatch and Service Departments for upcoming equipment requirements; coordinates with other PCs when necessary to secure equipment
Administers rental contracts (new and existing) including on and off rental dates, rates and all ancillary charges, amendments, suspensions (ensuring prompt collection of equipment), terminations (ensuring all ancillary charges are made), filing of contracts and related paperwork, and checking invoices and credit memos against contract files
Handles customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals
Records details of calls in phone log and maintains lost rent logs
Follows Standard Operating Procedures
Ensures all activity and customer transactions are performed within Sunbelt safety policies
Performs other duties as assigned by the manager
Qualification
Required
High School diploma or GED required
Valid Driver's license required
Familiarity with various types of construction/industrial tools & equipment
Previous equipment rental industry experience
Strong customer service & telephone skills
Solid computer and administrative skills
Preferred
Successful completion of the DOT Qualification process preferred
Bilingual (Spanish or other) may be preferred in some locations
Benefits
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Company
Sunbelt Rentals, Inc.
At Sunbelt Rentals, we provide the tools, equipment, and support our customers need to build and maintain the world around us.
Founded in 1983
10001+ employees
H1B Sponsorship
Sunbelt Rentals, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (14)
2023 (13)
2022 (15)
2021 (5)
Funding
Current Stage
Late StageLeadership Team
Brendan Horgan
Chief Executive Officer
Recent News
Research and Markets
2025-09-26
Seattle TechFlash
2025-09-04
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