Close · 2 hours ago
Site Reliability Engineer (USA Only - 100% Remote)
Close is a bootstrapped, profitable company focusing on building a communication-focused CRM for small scaling businesses. They are seeking a Site Reliability Engineer to join their Infrastructure Team, responsible for maintaining and building robust systems that support mission-critical applications and ensuring high availability and performance of their services.
CRMDatabaseEmailSaaSSalesSales AutomationSales EnablementSmall and Medium BusinessesSMSVoIP
Responsibilities
Fully automating our database’s lifecycles with Argo Workflow
Eliminating all static credentials where they may be
Reducing downtime and disruption due to maintenance or disaster to new lows
Help us improve our multi-region disaster recovery system
Qualification
Required
5+ years of experience building modern infrastructure systems for Senior 1 & 2 level candidates
8+ years of experience for Staff level candidates
You are respected as an expert on the systems you run
You have been the final point of escalation in the support of mission critical production systems
Familiarity with some of the following technologies: AWS, Terraform, Kubernetes, Ansible, MongoDB, PostgreSQL, Elasticsearch
Strong grasp of common networking and data transfer protocols such as DNS, HTTP, TCP
Able to speak and write in English
Located in the USA (ET, CT, MT, PT)
Preferred
Contributed open source code related to our tech stack
Experience maintaining very large databases
Experience with successful disaster response
Experience with multi-region architectures
Experience running MLOps systems
Experience scaling Temporal
Benefits
Competitive compensation including an organization-wide goal-based bonus
Paid Time Off: ~5 Weeks PTO upon joining + Winter and Summer Holiday Breaks. Each year with the company, you’ll receive 2 additional PTO days.
80% Work Option: Work with your manager to choose between working 5 day weeks (standard full-time) or 4 day weeks @ 80% pay
Paid Parental Leave for primary and secondary caregivers
Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical
Healthcare (US residents): Medical, Dental, Vision with HSA option (US residents), Dependent care FSA (US residents)
401k (US residents): We match 6% contributions with immediate vesting
Company
Close
A CRM for startups and small businesses with built-in sales communication tools.
Funding
Current Stage
Growth StageTotal Funding
unknown2013-01-01Seed
2011-03-22Seed
Recent News
Growth Business UK
2025-06-11
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2025-03-19
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