Site Reliability Engineer (USA Only - 100% Remote) jobs in United States
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Close · 2 weeks ago

Site Reliability Engineer (USA Only - 100% Remote)

Close is a bootstrapped, profitable company focused on building a communication-focused CRM. They are seeking a Site Reliability Engineer to join their Infrastructure Team, responsible for building and maintaining the platform that runs all Close systems.

CRMDatabaseEmailSaaSSalesSales AutomationSales EnablementSmall and Medium BusinessesSMSVoIP
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Growth Opportunities
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Responsibilities

Fully automating our database’s lifecycles with Argo Workflow
Eliminating all static credentials where they may be
Reducing downtime and disruption due to maintenance or disaster to new lows
Help us improve our multi-region disaster recovery system

Qualification

AWSKubernetesTerraformAnsiblePostgreSQLMongoDBElasticsearchCI/CDTelemetryEnglishCollaborationCommunicationTime Management

Required

5+ years of experience building modern infrastructure systems for Senior 1 & 2 level candidates
8+ years of experience for Staff level candidates
Respected as an expert on the systems you run
Final point of escalation in the support of mission critical production systems
Familiar with some of the following technologies: AWS, Terraform, Kubernetes, Ansible, MongoDB, PostgreSQL, Elasticsearch
Strong grasp of common networking and data transfer protocols such as DNS, HTTP, TCP
Able to speak and write in English
Located in the USA (ET, CT, MT, PT)

Preferred

Contributed open source code related to our tech stack
Experience maintaining very large databases
Has been through a successful disaster response
Experience with multi-region architectures
Run MLOps systems
Experience scaling Temporal

Benefits

Competitive compensation including an organization-wide goal-based bonus
Paid Time Off: ~5 Weeks PTO upon joining + Winter and Summer Holiday Breaks. Each year with the company, you’ll receive 2 additional PTO days.
80% Work Option: Work with your manager to choose between working 5 day weeks (standard full-time) or 4 day weeks @ 80% pay
Paid Parental Leave for primary and secondary caregivers
Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical
Healthcare (US residents): Medical, Dental, Vision with HSA option (US residents), Dependent care FSA (US residents)
401k (US residents): We match 6% contributions with immediate vesting

Company

A CRM for startups and small businesses with built-in sales communication tools.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2013-01-01Seed
2011-03-22Seed

Leadership Team

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Steli Efti
CEO
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Nick Persico
Product
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