On Trend Group · 2 hours ago
Customer Service Representative
Santa Ana, CA
Full-time
Onsite
New Grad, Entry LevelOn Trend Group is a company that specializes in helping brands stand out and build lasting customer relationships. They are seeking a confident, people-focused Customer Service Representative to deliver exceptional service while supporting sales and marketing efforts in a face-to-face environment.
Marketing & Advertising
Responsibilities
Engage directly with customers, representing On Trend Group with professionalism and warmth
Provide clear, supportive guidance to customers — answering questions, offering solutions, and ensuring a positive experience
Combine customer care with sales & marketing responsibilities, identifying opportunities to support business growth
Gather valuable customer insights that help refine our approach and improve our service
Work closely with our energetic, supportive team to strengthen client and customer relationships
Qualification
Required
Strong communicator who enjoys face-to-face interaction
Confident, approachable, and committed to delivering excellent customer service
Comfortable balancing customer support with sales & marketing activities
Motivated, energetic, and excited to contribute to a dynamic, results-driven environment
Someone who values integrity, teamwork, and genuine human connection
Benefits
A people-focused culture that values honesty, personality, and meaningful interactions
A close-knit team where your contribution is recognised and your growth is encouraged
The opportunity to build a long-term career while helping brands rise above the noise and connect authentically
Company
On Trend Group
On Trend believes that nothing beats a real conversation.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase