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Integra LifeSciences · 1 day ago

Accounts Receivable Senior Analyst

Princeton, NJ

Full-time

Onsite

Mid, Senior Level

$82K/yr - $113K/yr

3+ years exp

Integra LifeSciences is a company focused on creating change in healthcare. The Accounts Receivable Senior Analyst oversees the collections process, manages dispute resolution, and collaborates with various teams to enhance customer experience and achieve cash flow targets.

BiotechnologyHealth CareLife ScienceMedicalMedical Device

Responsibilities

Serve as the first point of contact for collections activities involving in the US Operating Unit

Collaborate closely with our partners to:

Monitor invoice disputes, investigate root causes, and recommend timely resolutions or compromise solutions to facilitate customer payments

Provide guidance and support to the Cash Aps Team, and the Collections Team on issue resolution and process queries

Investigate and resolve customer payment issues and cash application discrepancies

Foster strong relationships with cross-functional teams (Customer Service, Commercial, Sales Operations, Supply Chain, and Tax) to ensure timely resolution of billing disputes

Support both internal and external audit processes and ensure adherence to the company’s Credit and Collections Policy

Ensure ongoing compliance with corporate policies, departmental procedures, and documented work instructions

Evaluate and improve workflow processes, identifying opportunities to enhance operational efficiency

Participate in special projects and other duties as assigned

Qualification

Accounts ReceivableFinanceCollectionsOracle ERPBusiness Process OutsourcingHealthcare experienceCustomer-centric approachEnglish proficiencyAttention to detailCommunication skills

Required

Bachelors Degree in Business, Finance or other related discipline

Minimum of 3 years+ experience in Accounts Receivable, Finance, Collections, Customer Service, or a related field

Proficiency in English; additional language skills are a plus

Strong Attention to detail

Demonstrated success in fast-paced, high-growth environments

Proven ability to influence cross-functional partners and ensure accountability on deliverables

Strong customer-centric approach with a focus on delivering positive customer experiences and driving results

Comfortable navigating ambiguity and solving complex problems with creativity and initiative

Excellent verbal and written communication skills, with the ability to actively listen, advocate for change, and clearly communicate updates, risks, and opportunities to stakeholders at all levels