Precision Door Service · 1 month ago
Residential Technician (Reno)
Reno,NV,US
Full-time
Onsite
New Grad, Entry Level
$80K/yr - $140K/yrPrecision Door Service is dedicated to providing outstanding garage door repair service and achieving complete customer satisfaction. The Residential Technician serves as the sales and service technician for garage doors and related components, providing repair recommendations and interacting with customers to ensure their satisfaction.
Consumer Services
Responsibilities
Repair garage door service upon request
Provide estimates for remodel and repair bid requests
Attending and participating in all required safety meetings and training sessions
Learning the basics of track alignment, track adjustment, adequate back hangs, operator arm, photo eye setting, and other door and operator repairs
Learning basic door and operator maintenance skills and reviewing new products when appropriate
Retaining an appropriate level of product knowledge for products offered
Ensure all scheduled work is performed to the customer’s satisfaction and resolve issues or problems
Reviewing Work Order/Invoice information for accuracy and completeness before departing the job
Collection of payment for services rendered at time of job completion
Promote Precision Door Service products and services wherever possible
Ensure truck is fueled, serviced, and ready for operation prior to beginning of workday
Ensure truck is restocked with appropriate service material daily
Assisting in unloading of trucks when needed
Maintain timecards for compensation through the company’s payroll software for accurate record keeping of time worked
Perform a variety of secondary support tasks as requested by the Branch Manager
Qualification
Required
Knowledge of materials, methods, and tools involved in the installation of garage doors, openers, and related components
Knowledge of principles and methods for showing, promoting, and selling products or services to include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to take accurate measurements and estimate the materials needed
Ability to provide excellent customer service by assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction
Ability to identify mechanical problems and review related information to develop and evaluate options and implement solutions
Ability to identify specific brands of doors, openers, keyless entry systems, and related components
Ability to close sales deals
Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of the work
Ability to follow complex instructions and communicate effectively orally and in writing
Ability to organize work for timely completion
High school diploma or GED; supplemented by garage door experience, preferably in sales, installations, and repairs
Proven sales experience closing deals directly with customers, preferably in the garage door industry
Able to work a flexible schedule including weekends, holidays, and evenings to accommodate phone calls from customers
Must be able to sit for extended periods of time (driving and travel time)
Must possess a current valid driver's license
Benefits
Medical
Vision
Dental coverage
401(k) for eligible positions
Company
Precision Door Service
Join a team that opens doors to success! At Precision Door Service, we are more than just garage door experts—we are a team driven by excellence, customer satisfaction, and a culture of continuous growth.
Founded in 2003
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase