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Candescent · 1 week ago

Head of Digital Product, Consumer & Business Banking

United States

Full-time

Remote

Director/Executive

15+ years exp

Candescent is a leading cloud-based digital banking solutions provider for financial institutions, transforming digital banking with intelligent solutions. The Head of Digital Product will be responsible for delivering industry-leading digital experiences for retail and business banking customers, owning the product vision, roadmap, and execution across various digital journeys.

BankingFinancial ServicesSaaS

H1B Sponsor Likely

Responsibilities

Define the product strategy and roadmap for digital banking experiences for consumers, small businesses, and commercial users that takes Candescent to first an industry leadership position and then strives to be a leader among the top banks

Prioritize features and experiences that drive measurable outcomes: digital adoption, deposit & loan growth, engagement, retention, satisfaction

Champion seamless, intuitive, secure digital experiences across channels (mobile, web, embedded and agentic)

Guide design direction in partnership with UX to ensure accessibility, personalization, and emotional engagement

Drive continuous discovery and user testing across personas and institutions

Lead digital innovation across core banking journeys including:

DIY service features for anything and everything

Dashboards and money movement

Spend management and alerts

Bill pay, transfers, external account linking

Business accounts receivables, accounts payable and cash flow

Embedded onboarding, cross-sell, and servicing

Work closely with Engineering, Agile, Design, Product Ops, and Marketing to ensure launch-readiness, internal alignment, and scalability

Collaborate with financial institutions, customer success, and implementation teams to gather feedback and prioritize product enhancements

Coordinate with the Platform and Integration teams to deliver robust, compliant, and secure features

Support packaging and positioning of retail and business banking modules

Collaborate with Sales, Marketing, and Pricing teams to ensure product-market fit and differentiated messaging

Lead, mentor, and grow a team of product managers and leads aligned by customer type and product area

Foster a culture of empathy, velocity, cross-functional collaboration, and outcome-driven product development

Qualification

Digital product managementFintech experienceB2CB2B platformsBanking workflowsData literacyUser empathyTeam leadershipProblem-solvingCross-functional collaboration

Required

15+ years of experience in digital product management, ideally in fintech, banking, or high-scale SaaS

Proven leadership in building and scaling B2C and/or B2B digital platforms, with a passion for elegant, secure, and compliant user experiences

Deep understanding of banking workflows, regulatory considerations, and the needs of both consumers and business customers

Adept at working with platform teams to translate capabilities (AI, APIs, integrations) into customer value

Strong product instincts combined with data literacy, structured problem-solving, and user empathy

Experienced in building high-performing product teams in complex environments

Company

Candescent

Candescent is a digital banking platform that offers online banking, account openings, and digital transaction services.

Founded in 2024

Atlanta, Georgia, USA

1001-5000 employees

https://www.candescent.com/

H1B Sponsorship

Candescent has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)