Central Jersey Medical Center · 1 month ago
Patient Financial Counselor
Central Jersey Medical Center is focused on ensuring patients have access to healthcare applications processed efficiently. The Patient Financial Counselor role involves liaising with patients and state agencies to facilitate financial assistance applications and maintain compliance with regulations.
DentalHealth CareMedicalNutritionPharmaceutical
Responsibilities
Serves as a liaison to state of New Jersey and NJPCA
Contacts patients with respect to Unreimbursed Care / Presumptive Eligibility and New Jersey Family Care application via personal contact, telephone and or mail
Contact patients to obtain additional/missing information needed to complete state and local governmental applications
Ensures 100% of patient files contain all required documentation for the required state and local programs
Ensure all billing staff are fully proficient in initiating state, county and grant eligibility applications
Oversees activities of enrollment representatives from the various HMO’s
Maintains log on Unreimbursed Care patients for reporting purpose
Follows-up with an Unreimbursed Care application on all patients who did not meet New Jersey Family Care criteria
Identifies in PCN billing system that patient is approved for services within the Central Jersey Medical Center
Trains existing and new staff on all state and local programs
Perform internal audits and reports
Participate in health forum and activities off-site
Provides coverage as needed
Other duties as assigned
Qualification
Required
Demonstrated ability to adapt to changes readily
Ability to follow instructions, given either orally or in writing
Ability to work with little or no supervision
Demonstrate effective follow-through with all task
Maintain high level of confidentially
Ability to complete assignment in a timely manner
Working knowledge of CJMC policies and procedures
Able to work as a team player
Demonstrates good communication skills
Ability to interact with patients
Preferred
Spanish speaking preferred