Konica Minolta Business Solutions Canada · 10 hours ago
Production Systems Expert
Alexandria, VA
Full-time
Onsite
Mid Level
3+ years expKonica Minolta Business Solutions is a leader in digital transformation, seeking a Production Systems Expert to enhance their production print products. The role involves performing maintenance and repairs on production print products, developing customer relationships, and collaborating with the Account Management team to resolve issues.
Consumer ElectronicsRetailSoftware
Responsibilities
Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction
Demonstrate progress in troubleshooting techniques and productivity
Log service visits and document updates for each client account
Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products
May be required to be available after hours on an on-call basis
Qualification
Required
3+ years of experience servicing/repairing office equipment, production printer experience preferred
High School Diploma/GED or equivalent experience
Reliable transportation to drive to customer sites daily
Preferred
Exposure to IT Networks or A+ / N+ Certifications are a plus
Benefits
Competitive car allowance program and paid mileage
Company provided laptop and phone
Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.
Company
Konica Minolta Business Solutions Canada
Everyday, Konica Minolta’s more than 41,000 employees across the globe work to enable their clients, coworkers and partners to succeed in reaching their maximum potential.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-10-02
GlobeNewswire News Room
2024-12-10
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