LetsGetChecked · 1 month ago
Junior Technical Operations Engineer
United States
Full-time
Remote
Entry Level
$54K/yr - $77K/yr
2+ years expLetsGetChecked is a global healthcare solutions company that provides tools to manage health from home. As a Junior Technical Operations Engineer, you will provide technical operations expertise to support the company's mission of empowering individuals and organizations with technology for healthcare management.
BiotechnologyHealth CareHealth DiagnosticsHospitalMedicalmHealthWellness
Responsibilities
Provide operational support and monitoring for our AWS-based healthcare platform, ensuring reliability, performance, and uptime across all services
Participate in incident management by identifying patterns, coordinating root cause analyses, and resolving complex technical and operational issues
Provide expert technical assistance and deep-dive analysis on cloud services, data configuration, and performance optimization
Oversee platform service levels and collaborate with cross-functional teams to ensure all targets and SLAs are met or exceeded
Work closely with internal teams, maintaining proactive and transparent communication with customers and stakeholders to ensure timely resolution of issues
Conduct analysis and present periodic reviews of operational performance, identifying trends and opportunities for improvement
Actively contribute to the development of technical communities within the organization by sharing best practices and operational insights
Qualification
Required
Bachelor's degree in a related field (or equivalent industry experience) and 2+ years of experience in technical operations, DevOps, or related domains
Hands-on experience in at least one technical area — DevOps, Engineering, Data Management, or TechOps
Strong understanding of Observability, Monitoring, and Alerting tools and practices
Proven ability to break down complex problems, identify root causes, and propose effective solutions
Excellent verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences
Highly detail-oriented, self-sufficient, and proactive. Comfortable working autonomously in a dynamic environment with shifting priorities
Customer-focused, motivated by performance and reliability, and passionate about continuous improvement and professional growth
Preferred
AWS or other Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Fundamentals)
Working knowledge of SQL Server
Experience with automation tools and scripting
Familiarity with ITIL practices
Experience working in U.S. healthcare technology environments
Knowledge of Jira and PagerDuty for incident and workflow management
Benefits
Health, dental & vision insurance
401k Matching contribution
Employee Assistance Program
Annual Compensation Reviews
Flexible PTO Policy and 3 paid volunteer days per year
Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams
A referral bonus program to reward you for helping us hire the best talent
Internal Opportunities and Careers Clinics to help you progress your career
Maternity, Paternity, Parental and Wedding leave
Company
LetsGetChecked
LetsGetChecked is an at-home health testing platform that connects customers to regulated laboratory testing.
501-1000 employees
H1B Sponsorship
LetsGetChecked has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (3)
Funding
Current Stage
Late StageTotal Funding
$708MKey Investors
Optum VenturesCasdin CapitalLeerink Transformation Partners
2025-01-08Series F· $165M
2024-08-21Convertible Note· $150M
2023-01-01Debt Financing· $110M
Leadership Team
Mike Tesar
Chief Technology Officer
Javier de Vega
Chief Software Engineer
Recent News
Fierce Healthcare
2025-10-10
Company data provided by crunchbase