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HealthDrive Corporation · 1 day ago

Regional Account Manager - Primary Care

Fairfield County, CT

Full-time

Hybrid

Mid, Senior Level

$55K/yr - $70K/yr

3+ years exp

HealthDrive Corporation is a provider of on-site healthcare services for long-term care facilities. They are seeking a Regional Account Manager for Primary Care to manage and support their service line, focusing on building relationships with care facilities and ensuring high-quality service delivery.

Health CareHospitalMedical

Responsibilities

Serve as the primary point of contact for facilities receiving HealthDrive’s Primary Care services across Connecticut

Conduct monthly in-person and/or remote meetings with each customer to assess satisfaction, review clinical reporting, address concerns, and support care delivery

Develop and maintain strong relationships with medical directors at each location, whether or not they are an employee or strategic partner of HealthDrive

Develop and maintain strong relationships with facility administrators, nursing directors, and care teams and develop new sales opportunities when key points of contacts move to a new facility

Navigate clinical reporting during meetings to ensure alignment with client goals and track performance

Identify opportunities for service expansion, cross-selling, and business growth within existing accounts

Collaborate with internal teams (including clinical operations, provider support, and company leadership) to resolve client issues and ensure smooth service delivery

Track client feedback and service delivery performance to identify areas for improvement and growth

Support the onboarding of new accounts and maintain engagement with existing customers

Qualification

Licensed Practical Nurse (LPN)Healthcare account managementClient relationsInterpersonal skillsOrganizational skillsBachelor’s degreeExperience in nursing homesPrimary care workflows