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Sherwin-Williams · 1 day ago

Store Customer Service Specialist Zone

Ellijay, GA

Full-time

Onsite

Entry Level

$19/hr - $19/hr

1+ years exp

Sherwin-Williams is a company dedicated to inspiring and improving the world through their innovative paint and coating solutions. The Store Customer Service Specialist is responsible for ensuring high levels of customer satisfaction, assisting customers with their needs, and achieving the store's sales goals while maintaining product quality and visual standards.

ChemicalManufacturingSales

No H1B

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service

Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Build productive trust relationships with wholesale and retail customers

Process sales transactions accurately and consistent with policies and procedures

Follow and achieve sales goals on a monthly, quarterly, and yearly basis

Maintain precise work order files and formulas

Pull appropriate products from the sales floor or warehouse

Tint and mix products, as needed, to customer specifications

Stock shelves and set up displays

Clean store equipment

Load/unload delivery trucks

Assist in making deliveries, as needed

Maintain in-stock and presentable condition assigned areas

Remain knowledgeable on products offered and discuss available options

Comply with inventory control procedures

Suggest ways to improve sales

Qualification

Customer service experienceSales experienceTintingMixing equipmentHigh School diplomaGEDBilingual communicationProblem-solving skills

Required

Must be at least eighteen (18) years of age

Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future

Must have a valid, unrestricted Driver's License

Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred

Have at least a High School diploma or GED

Have at least one (1) year experience working in a delivery, retail, or customer service position

Have previous work experience selling paint and paint related products

Have previous work experience operating tinting and mixing equipment

Ability to read, write, comprehend, and communicate in more than one language

Ability to read, write, comprehend, and communicate in Spanish

Benefits

Life … with rewards, benefits and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.