First Citizens Bank · 2 weeks ago
Supervisor Treasury Technical Implementation
United States
Full-time
Remote
Mid, Senior Level
4+ years expFirst Citizens Bank is seeking a Supervisor Treasury Technical Implementation to manage a team responsible for implementing Treasury Management solutions. The role involves leading client implementation efforts, collaborating with internal partners, and ensuring service level expectations are met while enhancing client experiences.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Establishes and monitors expectations to achieve company and department goals
Manages the hiring, scheduling, and evaluation of assigned staff
Maximizes department achievements by providing ongoing training and education
Manages the daily workflow of support and implementation activities, leading efforts for high-profile clients
Serves as liaison and primary line of support for wider business unit
Identifies and implements process enhancements
Tracks associate performance and product status through measurement reporting
Monitors service level agreements and reviews client trends
Utilizes reporting results and direct feedback to offer tactical insight into client experience
Provides guidance to staff on client service and satisfaction to enhance support experience
Qualification
Required
Bachelor's Degree and 4 years of experience in Bank Operations, Treasury or Product Management, with at least 2 years in a leadership / supervisory capacity OR High School Diploma or GED and 8 years of experience in Bank Operations, Treasury or Product Management, with at least 2 years in a leadership / supervisory capacity
Preferred
Prior experience implementing purchasing card, file transmission, APIs, Integrated Payables or Receivables services
Advanced knowledge of common treasury file formats
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-06
2025-12-22
Company data provided by crunchbase