NEOGOV · 1 month ago
Events & Communications Manager
Bal Harbour, FL
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $75K/yr
3+ years expNEOGOV is seeking an Events & Communications Manager to oversee the development, coordination, and execution of special events and manage the Village’s comprehensive communications strategy. The role requires strong leadership and strategic planning skills to ensure impactful community engagement and effective communication during events and emergencies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Leads the planning, coordination, and implementation of all special events, public programs, and Village-sponsored activations
Oversees event logistics including budgeting, contracts, vendor negotiations, permits, staffing, set-up and breakdown, and on-site supervision
Develops and manages the Village’s public communications strategy including newsletters, flyers, social media, website content, press releases, and other public-facing materials
Ensures all communications adhere to brand standards and effectively promote events, services, and initiatives to residents, stakeholders, and media outlets
Supervises and mentors the Events & Communications Coordinator, ensuring quality execution of assignments, clear delegation of responsibilities, and professional development
Manages the Village’s email marketing system, creating effective campaigns and segmenting audiences for targeted messaging
Oversees updates to the Village website, ensuring content is timely, accessible, and aligned with organizational goals and accessibility standards
Oversees content creation and scheduling for social media platforms, including Facebook, Instagram, X, and LinkedIn
Maintains and operates the Village’s wireless emergency notification system as it relates to events and public safety messaging
Leads the development and dissemination of all official public communications before, during, and after emergency incidents, ensuring stakeholders—including residents, staff, and media—receive timely, accurate, and accessible information
Develops annual communications and events calendars, monitors analytics, and prepares reports on engagement, attendance, and feedback
Cultivates sponsorship opportunities and community partnerships to enhance programming and marketing efforts
Serves as lead point of contact for media relations and public inquiries related to events and Village communications
Represents the Recreation, Arts & Culture Department at meetings, special events, and community functions as needed
Coordinates closely with the Village Manager’s Office and other departments on community engagement and interdepartmental initiatives
Performs related duties and responsibilities as assigned by the Recreation, Arts & Culture Director
Qualification
Required
Bachelor's degree in communications, event management, public relations, marketing, public administration, or a related field
Minimum of three (3) to five (5) years of progressively responsible experience in event planning and/or communications
Valid Florida Driver's License required
Must obtain First Aid and CPR/AED basic training certification within 90 days of hire
Must obtain OSHA 10-hour General Industry certification within six months of hire
Strong leadership, supervisory, and project management skills
Demonstrated knowledge of event production, budgeting, logistics, and hospitality
Expertise in communications and marketing principles, including campaign development, public relations, and branding
Knowledge of crisis communication strategies, emergency preparedness messaging, and multi-channel public information dissemination during critical incidents
Proficiency with digital platforms including social media, website CMS (e.g., WordPress), and email marketing systems (e.g., Mailchimp, Constant Contact)
Graphic design knowledge with working familiarity in Adobe Creative Suite or equivalent
Experience managing print and digital production, including newsletters, brochures, ads, and signage
Ability to work effectively under pressure, prioritize tasks, and meet tight deadlines
Ability to effectively manage budget under area of supervision, and contribute to department's annual budgeting process
Excellent interpersonal, written, and verbal communication skills
Strong analytical skills to interpret data and adjust strategies for continuous improvement
Flexibility to work evenings, weekends, and holidays as needed for events
Preferred
At least one (1) year of supervisory experience preferred
Familiarity with municipal operations, public sector communications, and community outreach preferred
Experience in government or nonprofit settings is highly desirable
Bilingual in English and Spanish is preferred
Benefits
Vacation
Sick time
Paid holidays
Group medical
Vision
Dental insurance
Life insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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