Greenbox Capital · 9 hours ago
BizOps Analyst
United States
Full-time
Remote
Mid, Senior Level
3+ years expGreenbox Capital is a company focused on defining operations and decision-making processes. As a BizOps Analyst, you will help structure workflows for underwriting and cross-functional operations, supporting senior leaders while fostering scalable automation and AI-enabled practices.
Commercial LendingFinanceFinancial ServicesLending
Responsibilities
Bring clarity to ambiguous processes and decision paths
Capture business logic in a way that’s trusted, reusable, and easy to maintain
Reduce operational friction by redesigning workflows and identifying scalable fixes
Partner with product and technology teams to ensure systems, including GPTs and agents, behave in line with business intent
Become a go-to resource for how processes work and where they should evolve
Interview stakeholders across teams to uncover the real rules behind underwriting, renewals, approvals, and routing
Capture logic in structured formats like YAML/JSON rules, flow diagrams, decision trees, and SOPs
Investigate issues such as drop-off rates, misrouted leads, approval friction, and documentation gaps, then design durable solutions
Partner with product and engineering to translate business intent into workflows, triggers, and logic
Support testing and validation of GPT/agent flows and automated processes
Maintain clarity and traceability across systems including fields, statuses, and exception paths
Qualification
Required
Bachelor's degree required; MBA from a top program strongly preferred
3–6+ years in Strategy & Operations consulting (From the big 4) OR BizOps experience in a high-growth environment
Proven ability to investigate ambiguous business problems end-to-end
Interviewing stakeholders, analyzing data, diagnosing root causes, and presenting structured recommendations
Experience working directly with executives; able to challenge ideas respectfully and drive alignment across senior stakeholders
Demonstrated ability to own and drive solutions — redesigning workflows, documenting logic, and coordinating execution without a team
Experience translating business logic into system and operational behavior in partnership with Product/Engineering
Comfort expressing logic using structured formats (YAML, JSON, Airtable, Notion)
Strong analytical, communication, and documentation skills
Preferred
Familiarity with CRMs and workflow/automation tools is a plus
Familiarity with CRMs like HubSpot or Salesforce
Experience with structured formats like YAML, JSON, Airtable, or Notion
Comfort using process mapping tools like Lucidchart, Miro, or Whimsical
Exposure to AI/automation tooling such as OpenAI, Azure OpenAI, LangChain, or Zapier
Benefits
Competitive Pay - We know your worth and we pay accordingly.
Flexible PTO - Work hard, rest well. Take the time you need to recharge.
Remote - Fully remote within the U.S., working Eastern Time hours to keep everyone aligned.
Full Benefits Package - Health, dental, vision
Smart, Supportive Teammates - Collaborate with sharp minds who are kind, driven and uphold our core values: Commitment, Communication, Teamwork, Service and Integrity!
Company
Greenbox Capital
Greenbox Capital provides financial services such as merchant cash advances, business line of credit, small business and collateral loans.
51-200 employees
H1B Sponsorship
Greenbox Capital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Jordan Fein
Chief Executive Officer
Company data provided by crunchbase