Field Service Technician Level 3 jobs in United States
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Foodmate, a Duravant Company ยท 8 hours ago

Field Service Technician Level 3

Foodmate, a Duravant Company, is looking for a Field Service Technician Level 3 to provide total equipment lifecycle management services. The role involves traveling to customer sites for installations, preventative maintenance, troubleshooting, and providing upgrades and modernizations.

3D PrintingManufacturingMeat and Poultry
Hiring Manager
Jacqueline Bond
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Responsibilities

Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits and training services
Perform mechanical, electrical, troubleshooting for PLC programs and servo drive configuration
Achieve service delivery goals including response time, first time fix and customer satisfaction rates
Responsible for timely and accurate documentation of all service activities
Provide equipment reliability feedback to quality engineering and collaborate on improvements
Participate in cross-training and cross-functional teams with other Duravant operating companies

Qualification

Mechanical components knowledgeElectrical components knowledgePLC troubleshootingServo drive configurationHMI programmingHydraulic components knowledgePneumatic components knowledgeTechnical supportPreventive maintenanceCustomer satisfaction

Required

High School Diploma or equivalent required
2+ years of experience in the maintenance, installation and troubleshooting of large capital equipment required
Strong mechanical and electrical background required
Must have a valid driver's license, valid passport, and a good driving record
Travel extensively, up to 85% this can be regionally, nationally, or internationally

Preferred

Associate or bachelor's degree in Mechatronics is desired
EE, EET, EECS or Industrial Electronics degree is a plus
Solid understanding troubleshooting of PLCs is a plus

Benefits

Overtime available
Time and half on weekends
Company truck
Shared company-paid premium health benefits with buy-up options.
Health Savings Account (HSA) options
Company-paid telemedicine program.
Company paid Long-term Disability Plan and Basic Life and AD&D.
401(k) employer matching plan.
Company discount program for you and your family (e.g., concerts, sporting events, health and wellness, travel, gifts and more!).
Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more.

Company

Foodmate, a Duravant Company

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Foodmate, a Duravant operating company, is a leading Poultry Processing Equipment manufacturer with unmatched knowledge and expertise.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase