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Accenture · 1 month ago

Transformation – Digital Transformation Senior Manager

Albany, New York Metropolitan Area

Full-time

Onsite

Senior Level, Lead/Staff

$123K/yr - $338K/yr

10+ years exp

Accenture is a global professional services company that helps clients accelerate growth and value through customer relevance. The Digital Transformation Senior Manager will work with senior clients to innovate and implement marketing and digital solutions, enhancing their capabilities and driving business growth.

Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing

No H1B

Responsibilities

Engage with senior level clients across commercial, marketing, and Legal/Medical/Regulatory to collaborate on solutions and approaches to improve and grow their ability to meet business objectives and strategies

Work with clients to define the MLR transformation journey, shape the roadmap, and create experience-led capabilities

Be a thought leader and provide perspectives around the future of Legal Medical and Regulatory Processes in Life Sciences (MLR) including how it relates to AI and emerging technologies

Originate, qualify, and close new opportunities for Accenture with our clients across our digital transformation agenda

Lead teams to develop new and updated operating models, marketing processes, and organizational structures for our clients to unlock value and meet desired business outcomes and grow talent through project delivery

Gather and analyze information from our clients to determine the most valuable opportunities to improve integrated marketing performance and operations, and develop a plan and roadmap to implement it

Lead the assessment of organizational and marketer capability gaps in areas such as marketing strategy & planning, creative execution, MLR, and content distribution in a digital age

Identify ineffectiveness and areas of opportunity within a client’s marketing organization and determine strategic implications. Define detailed plans, inclusive of people, process and technology, to generate improvements

Lead teams to develop change, training and communication plans to aid our clients to roll-out and stand up those transformational changes within their organization

Co-create and shape Capability Strategies and Plans across skills, processes, organization, people, culture, and technology to deliver tangible results

Partner with Accenture Song and Industry leadership as well as account teams/client partners to develop and deliver new business and play the role of a trusted advisor

Draw on and connect the capabilities of Accenture to help clients close capability gaps

Lead and support new business opportunities through client relationship development, pitches and RFP responses

Qualification

MLR process expertiseMarketing strategy developmentDigital transformation leadershipOrganizational designAIEmerging technologiesIntegrated marketing operationsChange managementClient relationship managementTeam leadershipCommunication skills

Required

10+ years of client facing experience with demonstrated experience as a pro-active leader including:

First-hand experience of marketing and the MLR process in the current era and an understanding of the challenges that face today's marketers and reviewers in Life Sciences

Has a robust perspective around the future of Marketing, Operations, and Legal Medical and Regulatory Processes in Life Sciences (MLR) and has an ability to derive thought leadership on the subject including how AI and emerging technologies are reshaping the end to end content lifecycle

Be able to create a strategic vision/roadmap for where MLR is going in the near term and long term as well as how compliances integrates into up- and down- stream processes

Experience designing, developing and implementing marketing processes and rolling out new organizational capabilities/teams to generate improved business results

Originate and lead delivery of work with clients around the future of MLR as well as grow talent through the project delivery. Ability to develop a plan and roadmap to implement various MLR solutions and align with account teams/client partners

5+ years of experience consulting or advising clients, as a marketer, defining process and organizational design solutions in a marketing environment including:

Serving in a leadership capacity developing, managing or improving and activating marketing operations to increase efficiency and effectiveness while enabling modern marketing techniques

Architecting and implementing large scale marketing programs

Utilizing core management consulting skills including: strong critical thinker, ability to identify opportunities and architect solutions, and clearly communicate strategic ideas in a clear, simple manner

As a subject matter expert in integrated marketing operations and processes with expertise in designing and understanding nuances of data-driven omnichannel relationship marketing organizations

Experience leading teams of at least 10 people

Experience leading and facilitating working sessions, workshops, business development efforts and constructing long term plans for how we develop marketing operating model capabilities and services

Direct customer interaction, as well as work closely with sales, marketing and operations personnel. Key component of the sales process, acting in the role of experts -- listening to the needs of the customer and transforming it into a solution

Experience with key business performance metrics and KPIs. Knowledge of digital marketing best practices

Ability to establish and grow long term trusted client relationships over time. Being the “go-to” person whom the client trusts

Collaborating across disciplines, teams and organizational lines