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AT&T · 3 weeks ago

Senior Network Tool Operations Engineer (IT SE III) (Government)

Chantilly, Virginia

Full-time

Onsite

Senior Level, Lead/Staff

$108K/yr - $175K/yr

16+ years exp

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. The Senior Network Tool Operations Engineer will support the Intelligence Sector by designing and implementing network monitoring tools, automating tasks, and providing training and support to users.

CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Design, implement, and customize network monitoring views, dashboards, reports, and alerts across a multi-vendor tool environment, to improve network visibility, performance monitoring, and fault analysis

Use business and network requirements to design and implement effective front-end configurations of multi-vendor tools, ensuring they provide relevant, actionable insights to network administrators and operations teams

Automate routine network configuration tasks and reporting processes using built-in tool capabilities or scripting (e.g., Python), reducing manual effort and potential for human error

Collaborate with network engineers and cross-functional teams to integrate data sources, define monitoring parameters, and refine alert configurations to meet operational needs

Create and maintain detailed documentation of all front-end configurations, customization processes, and standard operating procedures (SOPs)

Provide training and support to end-users on the effective use of the network management tools' front-end features and dashboards

Troubleshoot and resolve issues related to tool performance, data integrity, and configuration discrepancies, coordinating with vendors when necessary

Qualification

Network management softwareNetwork monitoring toolsPython scriptingDoD 8140 complianceNetwork certificationsAnalytical skillsProblem-solving skillsCommunication skillsDocumentation skills

Required

Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master's and 10 years, bachelor's and 12 years, associates and 14 years or HS diploma and 16 years

Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2

Proficiency in operation and tuning of enterprise-grade network management and monitoring software from various vendors

Strong experience with network management (e.g., SNMP, NetFlow, Syslog, etc.) and how they translate to front-end reporting and configuration

Familiarity with configuration management processes, tools, and best practices within an IT infrastructure environment

Excellent analytical and problem-solving skills, with a keen eye for detail in configuration and data presentation

Strong communication skills, with the ability to translate technical data into clear, concise information for various stakeholders

Required Clearance: TS/SCI with polygraph

Preferred

Relevant network certifications (Ex. CCNA, CCNP) or specific vendor tool certifications

Develop and enforce network configuration policies to ensure compliance with internal security standards and external regulatory requirements (e.g., NIST, PCI)

Stay informed on the latest networking technologies and NMS features, recommending configuration options and improvements for new equipment and software

Benefits

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone