Learner Engagement Manager jobs in United States
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InStride · 1 month ago

Learner Engagement Manager

InStride is a human capital management company focused on empowering individuals through education programs. The Learner Engagement Manager will develop and execute strategies to engage employees within corporate partner portfolios, driving participation in educational programs that align with both employee and organizational goals.

Continuing EducationE-LearningEdTechEducationHigher Education

Responsibilities

Own and develop annual multi-channel marketing strategies for a portfolio of corporate partners, driving communications efforts that deliver on the partner’s individual goals
Analyze campaign and funnel data to generate actionable insights, translating them into strategies that improve engagement, audience segmentation, and program outcomes
Leverage a deep understanding of marketing channels to create, test, and optimize engagement strategies tailored to each client’s learner audience
Craft clear campaign briefings and provide direction for Learner Engagement Operations teams that will ultimately drive the development of marketing deliverables
Partner with internal teams (Corporate Partner Success, Implementation, Product, Learner Support, Academic Partnerships) to align efforts with client KPIs and learner engagement goals with a focus on optimizing the learner journey and accelerating movement through the funnel. Brief operations teams on project needs and oversee execution to ensure success
Work closely with the Corporate Partner Success team to find opportunities for program expansions in line with our corporate partners’ strategic objectives and support pitch efforts
Act as a trusted advisor and resident marketing expert through confident communication, strategic rigor and effective presentations that are concise, data-driven and impactful. Your thoughtful cross-functional collaboration and ability to adapt your approach based on client needs earns their confidence to lead meetings independently

Qualification

Strategic PlanningOmni-Channel ExpertiseData SynthesisInterpretationClient Relationship ManagementProject LeadershipEmotional IntelligenceEffective CommunicationAdaptabilityProblem-Solving

Required

7+ years marketing experience in a role developing multi-channel marketing strategies for a variety of clients, within a B2C capacity at minimum
You're an effective communicator who excels in building relationships with internal and external stakeholders, from marketing teams to senior client contacts (including C-level executives)
You're adaptable and embrace change, pivoting strategies when necessary to meet evolving client and organizational needs while still being timely and on budget
You have a deep understanding of traditional and digital marketing channels and know how to effectively integrate them into seamless client engagement strategies
You thrive in a dynamic environment and are energized by the opportunity to craft and execute strategies that drive measurable impact
You're a natural problem-solver who uses data and critical thinking to make informed decisions
You align with our mission to support learners and are motivated by seeing them succeed through your efforts
Excellent written and verbal communication skills, with strong attention to detail
High EQ, comfort with ambiguity and a 'no job too small' startup mentality
Strategic Planning: You excel at developing annual marketing and communication strategies for client programs, rooted in audience or industry insights, demonstrating the ability to pivot quickly in response to real-time changes
Omni-Channel Expertise: You have a deep understanding of traditional and digital marketing channels and know how to effectively integrate them into seamless client engagement strategies
Data Synthesis and Interpretation: You excel at translating campaign performance and funnel data into actionable strategies that drive learner engagement and client success, effectively communicating data-backed recommendations to stakeholders
Client Relationship Management: You build trust with clients through confident communication, strategic rigor and effective presentations that are concise, data-driven and impactful. Your thoughtful cross-functional collaboration and ability to adapt your approach based on client needs earns their confidence to lead meetings independently
Project Leadership: You juggle competing priorities with ease, leading complex projects and cross-CP initiatives with discernment and sound judgment. You take ownership of both strategic planning–but also execution when needed–ensuring successful outcomes
Emotional Intelligence: You navigate team dynamics with empathy and open communication, fostering a positive and collaborative environment

Benefits

401(k) plan with company match
Flexible vacation policy
Paid family leave
Best-in-class health care benefits
Tuition upfront, regardless of your course of study, degree type, or school - eligible to employees starting Day 1.

Company

InStride

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The premier global provider of strategic enterprise education programs.

Funding

Current Stage
Growth Stage

Leadership Team

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Craig Maloney
Chief Executive Officer
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Company data provided by crunchbase