Apply on Employer Site

Legends Global · 3 days ago

Learning Systems Analytics Manager

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

Legends Global is the premier partner to the world's greatest live events, venues, and brands. They are seeking a highly technical and analytically minded Senior Analyst, Learning Systems to architect, optimize, and sustain the data infrastructure behind their global learning ecosystem.

HospitalityMarketingSports

Responsibilities

Own and manage API integrations between the LMS (SAP Litmos, Workday Learning or similar) and enterprise systems (Workday, SSO/IdP, HRIS, CRM)

Build, monitor, and troubleshoot data feeds (SFTP, API endpoints, flat-file transfers) to ensure accurate user provisioning, role mapping, and real-time updates

Map and manage people data fields (employment type, job code, region, manager hierarchy) critical for training assignments and compliance reporting

Validate and debug SCORM/xAPI/Tin Can course packages to ensure seamless functionality across devices and browsers

Oversee single sign-on (SSO) configuration, access management, and identity governance

Act as the primary technical liaison with the LMS vendor, managing upgrades, testing releases, and escalating incidents

Implement system automations to reduce manual admin overhead

Develop and maintain dashboards in Power BI, SQL, or Litmos Analytics to measure compliance, adoption, and performance

Perform data validation and root-cause analysis on anomalies or failed data syncs

Create APIs and custom reports to deliver actionable insights to HR, IT, Compliance, and leadership

Drive data governance and ensure compliance with privacy, security, and regulatory requirements (GDPR, union CBAs, etc.)

Provide actionable insights and trend analysis to HR, Compliance, and leadership teams

Monitor system performance and error logs to proactively identify issues before they impact users

Conduct regression testing after releases, vendor patches, or new integrations

Maintain detailed system documentation, SOPs, and architecture diagrams for IT and admin teams

Provide Tier 2/Tier 3 technical support for LMS incidents not resolvable at the admin level

Partner with IT security, HR, and global stakeholders to ensure compliance, data integrity, and business continuity

Conduct technical onboarding for admins and SMEs on API workflows, SCORM validation, and reporting tools

Qualification

LMS administrationAPI integrationsSCORM/xAPI troubleshootingPower BISQLData feedsIdentity managementSSO/IdP platformsAutomation toolsCloud platformsCompliance trainingTechnical communication